Thank you for logs! Before escalating your issue to developers,
may I kindly ask you if you experience the same behaviour in
I tried to reproduce it at my end and Finder seems to have the same
I don't encounter the same bug in Finder. For example, in Finder I was
able to copy a file to my Desktop, Undo the copy, then Redo the copy.
In Path Finder, I could copy the same file to my Desktop, Undo it, but
then I could not Redo it: redo was greyed out.
Could you please create a short screen video capture of the
problem, and attach it to your reply? Our servers have a 10MB
upload limit, so if the file is too big, you could either export it
at a lower resolution (480p), or use a service like DropBox/Google
Drive to send me a link.
Please feel free to write us back and we will be happy to assist
After four months of waiting since I first filed this bug, I've
uninstalled Path Finder for the moment. I can't use a file manager where
I can't trust the Undo/Redo feature, because sometimes I have literally
no idea what has been undone.
We're planning to fix this bug as well as many others in the Path Finder 8. We had a session with the developers recently, I can tell that there will be no major updates until the release of the 8th version. It's scheduled for October-November period.
Sorry for the inconvenience.
Please feel free to write us back and we will be happy to assist you.
I'd like a refund of my Path Finder license. I stopped using Path Finder
months ago after losing track of files a few too many times, because a
file manager that doesn't correctly Undo / Redo is not usable. And a 12
month release cycle for small but significant bugs isn't workable for
If you'd like to correspond off-list to arrange the refund, I think you
have access to my email.
I purchased Path Finder in August 2016. In September 2016 I realized
that Undo/Redo doesn't work, and reported this bug (you can scroll all
the way up to the top of this thread to verify). I've stopped using Path
Finder software, because it is unusable when I can't reliably Undo/Redo
and therefore lose track of my files.
In March 2017 you're telling me that it won't be fixed and become usable
until Path Finder 8 is released. Which is currently scheduled for
October/November 2017, more than 12 months after I first reported the
bug. And that doesn't fix Path Finder 7, which is what I have a license
for. Your team never plans to fix Path Finder 7.
I purchased an unusable product, and I would like you to refund my
license. I've missed the 1 month window that's typical for refunds, but
your team has missed the couple month window that's typical for fixing
terrible bugs in paid software.