pathfinder 7 CPU usage

Eizan's Avatar

Eizan

03 Sep, 2014 03:46 PM

I'm getting very high CPU usage in Yosemite DP7.
I see very regular CPU cycling of well over 60% in Activity Monitor.
I am not running any process in PF so am unsure as to why it is utilizing so many system resources.

  1. Support Staff 1 Posted by Dragan on 08 Sep, 2014 12:02 PM

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    When that high CPU usage happens, can you make a process sample of Path Finder, save it as a text file (.txt) and post it here as an attachment to your message?

  2. 2 Posted by spurrymoses on 22 Sep, 2014 11:29 AM

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    I'm getting between 5-30% CPU non stop for the last 30 hours - while not even using Pathfinder 7.
    Since I'm wanting to run CPU intensive apps, such as LogicProX, I have to shut down Pathfinder to avoid CPU blowouts.
    I'm on OSX 10.9.5 - is there something you know Pathfinder is doing or can I send something for this scenario?

  3. Support Staff 3 Posted by Dragan on 25 Sep, 2014 03:36 PM

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    When that high CPU usage happens, can you make a process sample of Path Finder, save it as a text file (.txt) and post it here as an attachment to your message?

  4. 4 Posted by Paul Stief on 26 Sep, 2014 09:40 PM

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    I am facing the same problem. PF7 consumes more than 50% CPU when idle! Need to get this fixed asap!

  5. Support Staff 5 Posted by Dragan on 26 Sep, 2014 10:12 PM

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    When that high CPU usage happens, can you make a process sample of Path Finder, save it as a text file (.txt) and post it here as an attachment to your message?

  6. 6 Posted by Paul on 27 Sep, 2014 03:18 PM

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    OK figured out the reason. When PF displayed the column "Tags" it starts to refresh the screen more or less constantly and skyrockets CPU load. As soon as you hide the "Tags" column PF behaves properly.

  7. 7 Posted by Paul on 28 Sep, 2014 08:28 AM

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    One more file taken when PF went up 105% and stayed there. Sometimes it fell down to 85% but never lower than that.

  8. 8 Posted by peter on 29 Sep, 2014 12:32 AM

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    I'm using PF 7.02 in dual-pane list view.
    Trying to track down new odd temporary pauses on my MBP with Mavericks.
    Here's a Process Sample during CPU usage of around 26%.
    This happens intermittently, usually when I've changed directories.

  9. 9 Posted by welkerpatrick on 08 Oct, 2014 03:26 PM

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    Updated to Yosemite GM2 today and Path Finder 7.0.4 sky-rockets my cpu cores.

    Usage: ~88% without doing a thing. Could also be a Yosemite bug since Console.app also takes its fair share with ~60%.

    http://cl.ly/Xveg/2014-10-08-pf-v7.0.4_(1656).txt

  10. 10 Posted by welkerpatrick on 10 Oct, 2014 03:27 AM

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    GM3 fixed the issue (for me).

  11. Support Staff 11 Posted by Path Finder Sup... on 10 Oct, 2014 03:29 AM

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    Hi Eizan,

    We are glad to know that! Thank you very much for providing this information.

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Joel
    Path Finder Support Team

    Eizan wrote:

    GM3 fixed the issue (for me).

  12. Path Finder Support Team closed this discussion on 10 Oct, 2014 03:29 AM.

  13. welkerpatrick re-opened this discussion on 13 Oct, 2014 08:42 AM

  14. 12 Posted by welkerpatrick on 13 Oct, 2014 08:42 AM

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    Seems I was a bit too optimistic: Been hitting ~85% CPU constantly:

    http://cl.ly/XzcS/dropbox-88percent-cpu.txt

  15. 13 Posted by STeinar on 15 Oct, 2014 03:31 PM

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    OS X 10.10 v6 (But same also on 10.9) PathFinder 7-0-4
    If I have an foo.xlsx file on the desktop and open it in Windozzze office excel (2011) by clicking on it, CPU load straight to 80% - and stays there - as long as the document is open.
    If I close PathFinder and uses Finder - this CPU load is not there - so it has to be related to PathFinder ?

  16. Support Staff 14 Posted by Path Finder Sup... on 16 Oct, 2014 03:46 AM

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    Hi STeinar,

    That's really strange situation happening on your Mac. In this case please send us a sample (a snapshot) of Path Finder process - this will enable us to analyze what makes it consume so much resources. Here's how to get it:

    1. Open Path Finder and reproduce the problem.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" opens and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Looking forward to hearing back from you!

    Best Regards,
    Joel,
    Path Finder Support Team

  17. 15 Posted by Steinar Fremme on 16 Oct, 2014 04:47 AM

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    Please find included a process dump.

    To reproduce - reboot the mac.
    Start PathFinder - and close the window.
    Click on the foo.xlsx link/shortcut on the desk
    The cpu entering up to 80% straight away.

    Close the Excel.
    Stop/Exit PathFinder -
    To be sure - click on Finder, but close the window.
    Click on the foo.xlsx link/shortcut on the desk
    Cpu load (total) not over 2%

    Regards
    Steinar Fremme

    ___
    E-mail: [email blocked]
    Phone: +4798215502
    Web: http://steinar.fremme.no
    Work: http://www.factlines.com

  18. 16 Posted by welkerpatrick on 21 Oct, 2014 10:23 AM

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    I guess this is good news: After two days everything settled. I don't know why, but it did. So, problem solved for now. It hasn't peaked for the last couple of days.

  19. Path Finder Support Team closed this discussion on 21 Oct, 2014 11:43 AM.

  20. Dragan re-opened this discussion on 28 Oct, 2014 12:18 PM

  21. Dragan closed this discussion on 28 Oct, 2014 12:18 PM.

  22. Path Finder Support Team re-opened this discussion on 12 Oct, 2015 10:14 PM

  23. 17 Posted by jmarkevich on 13 Oct, 2015 01:39 AM

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    Whenever I have PF 7 running on El Capitan, the Finder process goes to 100%+. When I quit PF, it slowly goes back down. If I quit and relaunch Finder (without PF running) it starts low and stays low.

    I do not have boxcryptor running, as many will point to that as being the culprit, but I do have Parallels Access. I have seen that mentioned on another thread.

    Note. This is Finder, not Path Finder jumping in CPU usage. Not sure if a snapshot will help.

  24. Support Staff 18 Posted by Path Finder Sup... on 14 Oct, 2015 06:43 AM

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    Hi,

    Several customers have reported a similar issue.
    In order to make it easier for our developers to trace the issue, we have decided to choose one thread for all users experiencing this issue:
    http://support.cocoatech.com/discussions/problems/35007-finder-not-...

    May I kindly ask you to participate in the discussion there.
    You would be able to see the progress as well as exchange ideas with developers and other users.

    Could you post the following there:
    1. Process Samples copied and saved into a separate text file.
    (Please send them in a separate file, do not copy and paste them into the message) 2. Logs in the Console.app popping up while the issue is happening.
    3. Approximate or exact steps you do before it happens.

    If you are not sure how to collect Process Samples or Logs, let me know and I will send you detailed instructions.

    Thank you for cooperation.

    Best Regards,
    Daniel
    Path Finder Support Team

  25. Path Finder Support Team closed this discussion on 14 Oct, 2015 06:44 AM.

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