Hidden folder size doesn't seem to get calculated properly.

shirasaki.tsugumi's Avatar

shirasaki.tsugumi

07 Nov, 2021 05:04 AM

Hello. When I want to use Path Finder to figure out the folder size of hidden folders, (the one with a preceding dot), the spinning animation will run forever and the size never got displayed. In finder, the folder size is displayed properly.
Also something a bit unrelated, but Path Finder file system performance is worse than the one on Finder. Scrolling and opening folders can cause momentary beachballs here and there.
Is there a solution for this? Thanks.

  1. Support Staff 1 Posted by Path Finder Sup... on 15 Nov, 2021 06:47 PM

    Path Finder Support Team's Avatar

    Hi Shirasaki,

    Mary from Path Finder support here!

    I appreciate reporting this to us.

    May I ask you to follow the instruction and check if the issue still persists:

    1. Delete Path Finder and its traces via AppCleaner
    2. Download the latest version of the app from our site
    3. Launch Path Finder and move it to the Apps folder as the app suggests

    Please note that the uninstallation disregards all preferences you have set on your end.

    Let me know how it goes!

    Best Regards,
    Mary 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 15 Nov, 2021 06:47 PM.

  3. shirasaki.tsugumi re-opened this discussion on 15 Nov, 2021 10:29 PM

  4. 2 Posted by shirasaki.tsugu... on 15 Nov, 2021 10:29 PM

    shirasaki.tsugumi's Avatar

    Hello. It seems that a recent Path Finder update fixes this issue for me.

  5. Path Finder Support Team closed this discussion on 04 Jan, 2022 09:09 PM.

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