Bug: Path Finder crashed with mackup

Green's Avatar

Green

13 Sep, 2021 03:32 AM

Mackup is a sync tools (https://github.com/lra/mackup). The Path Finder would crash with mackup.

For details, please see https://github.com/lra/mackup/issues/1758.

Could you please fix the soft link problems?

  1. Support Staff 1 Posted by Path Finder Sup... on 18 Sep, 2021 09:00 AM

    Path Finder Support Team's Avatar

    Hi Green,

    Could you send us a sample (a snapshot) of Path Finder process in a separate file? This will enable us to analyze what happens with the application.

    Here's how to get it:
    1. Open Path Finder and reproduce the problem. If the problem is dynamic (e.g. unexpected action result), please try reproducing it during the sample collection.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Looking forward to your reply!

    Best Regards,
    Mary
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 18 Sep, 2021 09:00 AM.

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