Path Finder causes Disk Images not to eject . . .

fogcitynative's Avatar

fogcitynative

23 Jul, 2021 01:39 AM

I download files from the web. They are .zip files. I expand them. They are .dmg files. I double-click on the .dmg file, and it opens and mounts. I do my software install, and I am finished with the disk image.

I click on the disk image eject button, and it says the disk cannot be ejected because the process lsd is using it. I have been unable to determine what is the function of lsd. If I use Activity Monitor to force quit lsd, it restarts itself immediately.

If I go to Apple's Finder and try to eject, it now says that Path Finder is using the disk image and to quit Path Finder. If I quit Path Finder and try again in Apple Finder to eject the image, it still fails, but cannot identify the program that is using the image.

I am given the opportunity to Force Eject the image, with suitable warnings that it could cause damage. Not likely on an installer that is finished. I can FORCE EJECT the image. (Why is there no FORCE EJECT in Path Finder??)

I did some more searching online and the lsd process has something to do with Launch Services Database (lsd). There was a discussion about lsd using a lot of CPU and the fix was to use Onyx to rebuild Launch Services. I'm waiting for an opportunity to test if that solved the failed to eject problem.

  1. Support Staff 1 Posted by Path Finder Sup... on 03 Aug, 2021 08:55 PM

    Path Finder Support Team's Avatar

    Hi Norm,

    I appreciate reporting this to us.

    Could you send us a sample (a snapshot) of Path Finder process in a separate file? This will enable us to analyze what happens with the application.

    Here's how to get it:
    1. Open Path Finder and reproduce the problem. If the problem is dynamic (e.g. unexpected action result), please try reproducing it during the sample collection.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Looking forward to your reply!

    Best Regards,
    Mary
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 03 Aug, 2021 08:55 PM.

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