Path Finder and Network Volumes

Ric Cypher's Avatar

Ric Cypher

10 Jul, 2021 01:59 AM

When accessing network volumes and copying files to and from the Volumes, Path Finder locks up with a spinning circle and sometimes at up to 5 minutes to unlock. The is you access the same volume again the same thing happens, even if you have just accessed it.

  1. Support Staff 1 Posted by Path Finder Sup... on 13 Jul, 2021 10:50 AM

    Path Finder Support Team's Avatar

    Hi Ric,

    Mary from Path Finder support here!

    I appreciate reporting this to us. Could you please check whether the CPU rises during this time on your end?

    Best Regards,
    Mary 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 13 Jul, 2021 10:50 AM.

  3. Shoto re-opened this discussion on 14 Jul, 2021 07:55 AM

  4. 2 Posted by Shoto on 14 Jul, 2021 07:55 AM

    Shoto's Avatar

    Not, the usage drops to zero and the app line changes to red and says “not responding"

  5. 3 Posted by Shoto on 14 Jul, 2021 07:57 AM

    Shoto's Avatar

    A finder window going to the same places goes straight in without pausing.

  6. Support Staff 4 Posted by Path Finder Sup... on 22 Jul, 2021 12:24 PM

    Path Finder Support Team's Avatar

    Hi, 

    Mary from Path Finder support here!

    First of all, please accept my apologies for such a delayed response. I understand how frustrating it might be not to receive any response for such a long time. I apologize and will make sure this won’t happen again.

    Can you please specify if the following issue still persists once you update your Path Finder 10 to the latest version available, e.g. 10.1.1?

    Looking forward to your reply!

    Best Regards,
    Mary 
    Path Finder Support Team

  7. Path Finder Support Team closed this discussion on 22 Jul, 2021 12:24 PM.

  8. Shoto re-opened this discussion on 22 Jul, 2021 11:41 PM

  9. 5 Posted by Shoto on 22 Jul, 2021 11:41 PM

    Shoto's Avatar

    Yes it still persists… It has been around for the last couple of years. When I use finder it accesses much faster (which didn’t used to be the case)

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