Egnyte

Mike Bowen's Avatar

Mike Bowen

13 May, 2021 10:34 PM

Hello,
My company recently began using Egnyte file sharing solution. Egnyte has a desktop app that inserts itself into Finder and also PathFinder. Problem is that when I use Pathfinder, it can't open subfolders ver well. They are often empty when I know for a fact they contain files. Finder does not have this problem. But I would much rather use Pathfinder. Can you advise if Pathfinder does or will work with Egnyte?? Or am I doing something wrong or not doing something I need to do??

Many thanks,

  1. Support Staff 1 Posted by Path Finder Sup... on 18 Sep, 2021 09:27 AM

    Path Finder Support Team's Avatar

    Hi, 

    Mary from Path Finder support here!

    First of all, please accept my apologies for such a delayed response. I understand how frustrating it might be not to receive any response for such a long time. I apologize and will make sure this won’t happen again.

    Can you please specify if the following issue still persists once you update your Path Finder 10 to the latest version available, e.g. 10.2?

    Looking forward to your reply!

    Best Regards,
    Mary 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 18 Sep, 2021 09:27 AM.

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