File path not refreshing when I switch between tabs

swatkins's Avatar

swatkins

07 Apr, 2021 01:43 PM

I am using Version 10.0.3 (2089) on MacOS Catalina. Recently (I think it was after the last update, but I'm not certain) Pathfinder is no longer reliably refreshing the path when I click among the different tabs I have open. To be clear, sometimes it does, but sometimes it doesn't. Has anyone else seen this?

  1. Support Staff 1 Posted by Path Finder Sup... on 09 Apr, 2021 01:03 PM

    Path Finder Support Team's Avatar

    Hi there,

    I appreciate bringing this to our attention!

    Could you send us a sample (a snapshot) of Path Finder process in a separate file? This will enable us to analyze what happens with the application.

    Here's how to get it:
    1. Open Path Finder and reproduce the problem. If the problem is dynamic (e.g. unexpected action result), please try reproducing it during the sample collection.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Also, please send us a screenshot of the path before you navigated to another directory and after to display the file path being stagnant.

    Looking forward to your reply!

    Best Regards,
    Mary
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 09 Apr, 2021 01:03 PM.

  3. swatkins re-opened this discussion on 09 Apr, 2021 01:55 PM

  4. 2 Posted by swatkins on 09 Apr, 2021 01:55 PM

    swatkins's Avatar

    Hi,

    Here is a sample process as well as a screen recording showing the path
    (often) failing to refresh as I navigate among tabs.

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