Path Finder can't extract zip while other apps can

loyed's Avatar

loyed

25 Feb, 2021 04:21 PM

When I try to unzip a zip files, often I get a Path Finder Error! It tells me an "error occurred while preflighting the item" and it's a damaged zip archive.

But yet the Mac Finder or an app like The Unarchiver can do it just fine. That doesn't lead to confidence in Path Finder.

  1. Support Staff 1 Posted by Path Finder Sup... on 06 Mar, 2021 02:38 PM

    Path Finder Support Team's Avatar

    Hi, 

    Mary from Path Finder support here!

    First of all, please accept my apologies for such a delayed response. I understand how frustrating it might be not to receive any response for such a long time. I apologize and will make sure this won’t happen again.

    Can you please specify if the following issue still persists once you update your Path Finder 10 to the latest version available, e.g. 10.0.2?

    Looking forward to your reply!

    Best Regards,
    Mary 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 06 Mar, 2021 02:38 PM.

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