Time Machine Snapshots Missing in PF Browser

scott's Avatar

scott

24 Jan, 2021 08:42 PM

When viewing my Time Machine in Finder, I see that it contains 33 snapshots. When viewing my Time Machine drive in Path Finder, PF shows no snapshots. Zero.

Why?

  1. 1 Posted by JoeL on 11 Feb, 2021 01:10 AM

    JoeL's Avatar

    I have the same problem (OS 11.1; PF 10.0.2)

  2. Support Staff 2 Posted by Path Finder Sup... on 27 Feb, 2021 03:15 PM

    Path Finder Support Team's Avatar

    Hi everyone,

    Could you send us a sample (a snapshot) of Path Finder process in a separate file? This will enable us to analyze what happens with the application.

    Here's how to get it:
    1. Open Path Finder and reproduce the problem. If the problem is dynamic (e.g. unexpected action result), please try reproducing it during the sample collection.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Looking forward to your reply!

    Best Regards,
    Mary
    Path Finder Support Team

  3. Path Finder Support Team closed this discussion on 27 Feb, 2021 03:15 PM.

  4. scott re-opened this discussion on 27 Feb, 2021 07:36 PM

  5. 3 Posted by scott on 27 Feb, 2021 07:36 PM

    scott's Avatar

    No content.

  6. Support Staff 4 Posted by Path Finder Sup... on 05 Apr, 2021 01:23 PM

    Path Finder Support Team's Avatar

    Hi Scott, 

    Thank you for the sample! 

    I have forwarded your email to our developers. It may take some time to investigate the details of the issue. 

    Be sure to let us know should any additional questions arise. 

    Best Regards, 
    Mary
    Path Finder Support Team

  7. Path Finder Support Team closed this discussion on 05 Apr, 2021 01:23 PM.

  8. Path Finder Support Team re-opened this discussion on 09 Apr, 2021 08:02 AM

  9. 5 Posted by tmatsoukas on 28 Apr, 2021 02:51 PM

    tmatsoukas's Avatar

    I have the same problem. It caused me to reformat the Time Machine disk because I thought it was going bad. I noticed that the original report was from 3 months ago. This needs to be fixed.

  10. Support Staff 6 Posted by Path Finder Sup... on 01 May, 2021 02:43 PM

    Path Finder Support Team's Avatar

    Hi there,

    I am sorry for the following inconvenience! This issue is already passed to our developer for further investigation!

    Should you have anything else you’d like to address, please feel free to write us back, and we will be happy to assist you.

    Best Regards,
    Mary 
    Path Finder Support Team

  11. Path Finder Support Team closed this discussion on 01 May, 2021 02:43 PM.

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