PF10 issue with rows in dark mode

paul_wilky76's Avatar

paul_wilky76

11 Dec, 2020 07:13 PM

I mentioned this before on another thread, but here it is again:

  1. 1 Posted by Bernhard on 13 Dec, 2020 09:49 PM

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    Dark mode seems to be really messed up in PF10, at least on Mojave in dual browser mode the right browser background does not turn dark, but the text color and the alternate row colors do. So text is unreadable in icon view, and the list view looks like a zebra.

  2. 2 Posted by paul_wilky76 on 14 Dec, 2020 11:59 PM

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    Updated to v10.0.1. Nothing changed. Still a problem.

    Sort it out guys. It looks a mess.

    I took a video but can't upload cause it says "entity too large". The video is only 3mb!

  3. 3 Posted by Bernhard on 16 Dec, 2020 10:28 PM

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    My issue with dark mode is fixed with v10.0.1

  4. 4 Posted by paul_wilky76 on 17 Dec, 2020 10:56 AM

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    @Bernhard, glad to hear it.

    My issue is in dark mode when viewing folders/files using the list format when you click on the right arrow to reveal the contents of the folder, there is an issue with the alternate row colours. The grey colour flashes to a lighter grey and it just looks messy.

    I have checked in Finder and this is not an issue, so it's a Path Finder problem......

  5. 5 Posted by Bernhard on 17 Dec, 2020 12:29 PM

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    I tested this specific behaviour with 10.0.1, and it doesn't happen on my machine.

  6. 6 Posted by paul_wilky76 on 17 Dec, 2020 12:34 PM

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    Ok, Bernhard. Glad you don't have this issue. Must be just me then.

    Hi Mary/ Cocoatech, I would appreciate if this issue could be looked at please as per my original note. I can email you a video of this if it helps. I cannot upload the video here.

  7. Support Staff 7 Posted by Path Finder Sup... on 26 Jan, 2021 02:43 PM

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    Hi Paul,

    I am sorry for a delayed response. Right now we’re experiencing much higher amount of requests coming up and thus, it takes longer to respond to the queries received.

    May I ask you to follow the instruction and check if the issue still persists:
    1. Delete Path Finder and its traces via AppCleaner
    2. Download the latest version of the app from our site
    3. Launch Path Finder and move it to the Apps folder as the app suggests

    Please note that the uninstallation disregards all preferences you have set on your end. If you’d like to save them, make sure to navigate to the following path and copy both preference file and folder to the safe location.

    ~/Users/your_username/Library/Application Support/Path Finder/Settings (folder) ~/Users/your_username/Library/Preferences/com.cocoatech.PathFinder.plist (list) 

    Once you re-install your app, replace the new files in the same location, with a previously saved files.

    Best Regards,
    Mary 
    Path Finder Support Team

  8. Path Finder Support Team closed this discussion on 26 Jan, 2021 02:43 PM.

  9. paul_wilky76 re-opened this discussion on 01 Mar, 2021 08:29 PM

  10. 8 Posted by paul_wilky76 on 01 Mar, 2021 08:29 PM

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    Hi Mary

    I followed your instructions to the tee and it didn't work.

    The problem with the row colours in dark mode is still there......

    Please advise. Thanks

  11. Support Staff 9 Posted by Path Finder Sup... on 05 Mar, 2021 10:06 PM

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    Hi there,

    Could you please check if you have checked Use system colors on your end under Preferences (Command + ,) > Appearance?

    Best Regards,
    Mary 
    Path Finder Support Team

  12. Path Finder Support Team closed this discussion on 05 Mar, 2021 10:06 PM.

  13. paul_wilky76 re-opened this discussion on 06 Mar, 2021 01:54 AM

  14. 10 Posted by paul_wilky76 on 06 Mar, 2021 01:54 AM

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    Hi there,

    Yes, I have it checked.

    If I uncheck it, it goes all white. If I check it, it goes dark (as I’m in dark mode).

    I don’t think that option has anything to do with my issue unfortunately.

    Amy ideas?

    P

  15. Support Staff 11 Posted by Path Finder Sup... on 08 Mar, 2021 03:25 PM

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    Hi there,

    I appreciate the update! 

    Can you please then open View Options by clicking Command + J and uncheck Alternate row colors and check it back? Does the issue persist after this? Make sure to set the changes to All Windows by toggle the top button within the popup.

    Best Regards,
    Mary 
    Path Finder Support Team

  16. Path Finder Support Team closed this discussion on 08 Mar, 2021 03:25 PM.

  17. paul_wilky76 re-opened this discussion on 08 Mar, 2021 07:28 PM

  18. 12 Posted by paul_wilky76 on 08 Mar, 2021 07:28 PM

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    Hi Mary,

    I did exactly as you described and unfortunately, it did nothing.

    The issue still exists…...

  19. Support Staff 13 Posted by Path Finder Sup... on 13 Mar, 2021 11:29 AM

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    Hi Paul,

    Could you send us a sample (a snapshot) of Path Finder process in a separate file? This will enable us to analyze what happens with the application.

    Here's how to get it:
    1. Open Path Finder and reproduce the problem. If the problem is dynamic (e.g. unexpected action result), please try reproducing it during the sample collection.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Looking forward to your reply!

    Best Regards,
    Mary
    Path Finder Support Team

  20. Path Finder Support Team closed this discussion on 13 Mar, 2021 11:29 AM.

  21. paul_wilky76 re-opened this discussion on 13 Mar, 2021 06:47 PM

  22. 14 Posted by paul_wilky76 on 13 Mar, 2021 06:47 PM

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    Hi Mary,

    Thanks.

    As this issue happens all the time when in dark mode, it was easy to recreate the problem. This is attached.

  23. Support Staff 15 Posted by Path Finder Sup... on 15 Mar, 2021 12:26 PM

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    Hi Paul, 

    Thank you for the sample! 

    I have forwarded your email to our developers. It may take some time to investigate the details of the issue. 

    Be sure to let us know should any additional questions arise. 

    Best Regards, 
    Mary
    Path Finder Support Team

  24. Path Finder Support Team closed this discussion on 15 Mar, 2021 12:26 PM.

  25. paul_wilky76 re-opened this discussion on 15 Mar, 2021 05:39 PM

  26. 16 Posted by paul_wilky76 on 15 Mar, 2021 05:39 PM

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    Thanks Mary, I’ll keep an eye out for an update from you on this.

  27. Path Finder Support Team closed this discussion on 16 Mar, 2021 11:47 AM.

  28. Path Finder Support Team re-opened this discussion on 16 Mar, 2021 11:47 AM

  29. Path Finder Support Team closed this discussion on 19 Mar, 2021 02:07 PM.

  30. Path Finder Support Team re-opened this discussion on 19 Mar, 2021 02:07 PM

  31. Path Finder Support Team closed this discussion on 20 Mar, 2021 12:25 PM.

  32. Path Finder Support Team re-opened this discussion on 20 Mar, 2021 12:25 PM

  33. 17 Posted by paul_wilky76 on 24 Mar, 2021 06:33 PM

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    Hi Mary,

    I got quite excited when I saw the notes for Version 10.0.3 (2089) when they mentioned making some corrections when in dark mode and hope this would resolve my problem.

    Erm, no. the problem remains.

  34. Support Staff 18 Posted by Dragan on 24 Mar, 2021 07:52 PM

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    Hi Paul,

    I can't reproduce this issue, no matter how hard I try. But I'm going through all the list view drawing code and trying to figure out what the issue could be. Once I figure it out, I'll fix it and let you know.

  35. 19 Posted by paul_wilky76 on 26 Mar, 2021 01:09 PM

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    Thanks Dragan. This problem only started with Big Sur and Path Finder v10………

  36. Path Finder Support Team closed this discussion on 30 Mar, 2021 10:41 AM.

  37. Path Finder Support Team re-opened this discussion on 30 Mar, 2021 10:41 AM

  38. Path Finder Support Team closed this discussion on 02 Apr, 2021 12:14 PM.

  39. Path Finder Support Team re-opened this discussion on 02 Apr, 2021 12:14 PM

  40. Path Finder Support Team closed this discussion on 13 Apr, 2021 12:17 PM.

  41. paul_wilky76 re-opened this discussion on 21 May, 2021 12:14 PM

  42. 20 Posted by paul_wilky76 on 21 May, 2021 12:14 PM

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    Hi Dragan, I was wondering if this was ever progressed? Unfortunately, the issue is still there....thanks.

  43. Path Finder Support Team closed this discussion on 22 May, 2021 01:46 PM.

  44. Path Finder Support Team re-opened this discussion on 22 May, 2021 01:46 PM

  45. 21 Posted by paul_wilky76 on 10 Jul, 2021 09:35 AM

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    Any update team?

    Using v10.1 (2095) and this issue (frustratingly) is still there! it looks awful in dark mode!

  46. Path Finder Support Team closed this discussion on 13 Jul, 2021 10:59 AM.

  47. Path Finder Support Team re-opened this discussion on 13 Jul, 2021 10:59 AM

  48. 22 Posted by paul_wilky76 on 17 Jul, 2021 01:37 PM

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    Any update? I thought this was the support forums? I first reported this 7 months ago, and it has not been resolved. This is very poor support.

  49. Support Staff 23 Posted by Path Finder Sup... on 19 Jul, 2021 11:13 AM

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    Hi Paul,

    Mary from Path Finder support here!

    Our developer is still investigating this and once there is some new information available on this matter, he will update this discussion thread at the earliest convenience. 

    Best Regards,
    Mary 
    Path Finder Support Team

  50. Path Finder Support Team closed this discussion on 19 Jul, 2021 11:13 AM.

  51. paul_wilky76 re-opened this discussion on 05 Sep, 2021 03:03 PM

  52. 24 Posted by paul_wilky76 on 05 Sep, 2021 03:03 PM

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    Any reply Mary???? I first reported this problem in December 2020. Are you telling me that it's going to take a year to get this issue resolved? Looking like I won't be buying PF11......

  53. Path Finder Support Team closed this discussion on 11 Sep, 2021 02:11 PM.

  54. Path Finder Support Team re-opened this discussion on 11 Sep, 2021 02:12 PM

  55. Support Staff 25 Posted by Path Finder Sup... on 11 Sep, 2021 02:12 PM

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    Hi Paul,

    Mary from Path Finder support here!

    Unfortunately, I do not have any updates on this matter as the case has been escalated to our developer. He is CCed on this discussion and once there are any updates on the query, he will surely inform via this discussion thread.

    Best Regards,
    Mary 
    Path Finder Support Team

  56. Path Finder Support Team closed this discussion on 11 Sep, 2021 02:12 PM.

  57. paul_wilky76 re-opened this discussion on 12 Sep, 2021 10:36 AM

  58. 26 Posted by paul_wilky76 on 12 Sep, 2021 10:36 AM

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    Thanks for your reply, Mary.

    That's a shame as I reported this nearly a year ago. I hope this can get fixed before PF11.

  59. Path Finder Support Team closed this discussion on 13 Sep, 2021 07:53 AM.

  60. Path Finder Support Team re-opened this discussion on 13 Sep, 2021 07:53 AM

  61. Path Finder Support Team closed this discussion on 14 Sep, 2021 07:34 PM.

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