Browsing Folders

d4nelli's Avatar

d4nelli

25 Jul, 2020 10:03 PM

Why is it that when I am using PF 9.3.5 and I look in folders it shows the contents to be empty, but when I use Mac 10.15.6 Finder, the documents do in reality exist in that particular folder?

  1. Support Staff 1 Posted by Path Finder Sup... on 27 Jul, 2020 05:09 AM

    Path Finder Support Team's Avatar

    Hi there,

    Mary from Path Finder support here!

    In order for me to best assist you and try to reproduce the issue on my end, I would like to ask you to make a screen recording of the issue and send it to us.
      You can check on how to record a video recording here. After doing so, please upload it to Google Drive, Dropbox or any other storage provider and send a link to me.

    Make sure the access settings are modified in a way that will allow us to view it. I believe this is going to help us a lot!

    Looking forward to your reply!

    Best regards,
    Mary
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 27 Jul, 2020 05:09 AM.

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