Can't see comments

lesroy's Avatar

lesroy

29 Jun, 2020 12:44 PM

I have searched previous discussions and haven't found an answer. I did find some people with similar issues, but no

In Finder I have been adding comments - in the Get Info window.

I do not see it in the Pathfinder "Get Info" window. PathFinder shows blank for comments under Attributes - Spotlight comments. Is there somewhere else I should be looking?

  1. Support Staff 1 Posted by Path Finder Sup... on 29 Jun, 2020 08:56 PM

    Path Finder Support Team's Avatar

    Hi Lesroy,

    Mary from Path Finder support here!

    Can you please specify what is the Path Finder and macOS version you are using?

    Looking forward to your reply!

    Best Regards,
    Mary 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 29 Jun, 2020 08:56 PM.

  3. lesroy re-opened this discussion on 29 Jun, 2020 09:55 PM

  4. 2 Posted by lesroy on 29 Jun, 2020 09:55 PM

    lesroy's Avatar

    Path Finder: Version 9.3.5 (2054) (via Setapp)

    macOS Catalina: 10.15.5 (19F101)

    Here is an example of what I see in finder vs path finder.

  5. Support Staff 3 Posted by Path Finder Sup... on 30 Jun, 2020 06:37 PM

    Path Finder Support Team's Avatar

    Hi Lesroy, 

    Quite an odd behavior, to be honest!

    Could you send us a sample (a snapshot) of Path Finder process in a separate file? This will enable us to analyze what happens with the application.

    Here's how to get it:
    1. Open Path Finder and reproduce the problem. If the problem is dynamic, please try reproducing it during the sample collection.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Looking forward to your reply!

    Best Regards,
    Mary
    Path Finder Support Team

  6. Path Finder Support Team closed this discussion on 30 Jun, 2020 06:37 PM.

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