Path Finder not showing network volumes

marc staveley's Avatar

marc staveley

26 Jun, 2020 03:06 PM

Path Finder 9.3.5 (2054)

Path Finder is not showing network volumes even though "Finder' does.

Path Finder vs Finder

  1. Support Staff 1 Posted by Path Finder Sup... on 27 Jun, 2020 08:51 AM

    Path Finder Support Team's Avatar

    Hi Marc,

    Could you send us a sample (a snapshot) of Path Finder process in a separate file? This will enable us to analyze what happens with the application.

    Here's how to get it:
    1. Open Path Finder and reproduce the problem. If the problem is dynamic (e.g. unexpected action result), please try reproducing it during the sample collection.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Looking forward to your reply!

    Best Regards,
    Mary
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 27 Jun, 2020 08:51 AM.

  3. marc staveley re-opened this discussion on 27 Jun, 2020 05:04 PM

  4. 2 Posted by marc staveley on 27 Jun, 2020 05:04 PM

    marc staveley's Avatar

    Sample attached.

  5. Support Staff 3 Posted by Path Finder Sup... on 29 Jun, 2020 04:41 AM

    Path Finder Support Team's Avatar

    Hi Marc, 

    Thank you for the sample! 

    I have forwarded your email to our developers. It may take some time to investigate the details of the issue. 

    Be sure to let us know should any additional questions arise. 

    Best Regards, 
    Mary
    Path Finder Support Team

  6. Path Finder Support Team closed this discussion on 29 Jun, 2020 04:41 AM.

  7. Path Finder Support Team re-opened this discussion on 29 Jun, 2020 04:42 AM

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