Old Style Search not working

Jason Van Cleave's Avatar

Jason Van Cleave

29 May, 2020 04:06 PM

If I search for a file on a local volume using "Old Style Search" I don't get any results

Spotlight search will return results using Path Finder or Finder

Full Disk Access is given in the preferences. Tried resetting this and restarting the app but no changes

xattr /Applications/"Path Finder.app" command does not return anything so Path Finder apparently is not quarantined

Mac OS X 10.15.4
Path Finder Version 9.3.3

Similar to this issue:
https://support.cocoatech.com/discussions/problems/131119-pathfinde...

However the Finder is able to get file results.

  1. 1 Posted by Jason Van Cleav... on 29 May, 2020 04:07 PM

    Jason Van Cleave's Avatar

    Console has these messages

    default 11:49:14.118182-0400 Path Finder NTFoundFile desc error: 2

  2. Path Finder Support Team closed this discussion on 29 May, 2020 06:33 PM.

  3. Path Finder Support Team re-opened this discussion on 29 May, 2020 06:34 PM

  4. Support Staff 2 Posted by Path Finder Sup... on 29 May, 2020 06:34 PM

    Path Finder Support Team's Avatar

    Hi Jason,

    Mary from Path Finder support here!

    In order for me to best assist you and try to reproduce the issue on my end, I would like to ask you to make a screen recording of the issue and send it to us.
      You can check on how to record a video recording here. After doing so, please upload it to Google Drive, Dropbox or any other storage provider and send a link to me.

    Make sure the access settings are modified in a way that will allow us to view it. I believe this is going to help us a lot!

    Looking forward to your reply!

    Best regards,
    Mary
    Path Finder Support Team

  5. Path Finder Support Team closed this discussion on 29 May, 2020 06:34 PM.

  6. Jason Van Cleave re-opened this discussion on 29 May, 2020 06:45 PM

  7. 3 Posted by Jason Van Cleav... on 29 May, 2020 06:45 PM

    Jason Van Cleave's Avatar
  8. Support Staff 4 Posted by Path Finder Sup... on 29 May, 2020 08:41 PM

    Path Finder Support Team's Avatar

    Hi Jason,

    Thanks for reaching back and providing us with a screen recording.

    Can you please specify if you are able to track the files if you insert txt into the extension field?

    Looking forward to your reply!

    Best Regards,
    Mary 
    Path Finder Support Team

  9. Path Finder Support Team closed this discussion on 29 May, 2020 08:41 PM.

  10. Jason Van Cleave re-opened this discussion on 29 May, 2020 09:23 PM

  11. 5 Posted by Jason Van Cleav... on 29 May, 2020 09:23 PM

    Jason Van Cleave's Avatar

    no results :/

    [image: image.png]

  12. Support Staff 6 Posted by Path Finder Sup... on 30 May, 2020 08:22 AM

    Path Finder Support Team's Avatar

    Hi Jason, 

    Thanks for reaching back!

    Could you send us a sample (a snapshot) of Path Finder process in a separate file? This will enable us to analyze what happens with the application. 

    Here's how to get it:

    1. Open Path Finder and reproduce the problem. If the problem is dynamic (e.g. unexpected action result), please try reproducing it during the sample collection.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Looking forward to your reply!

    Best Regards,
    Mary
    Path Finder Support Team

  13. Path Finder Support Team closed this discussion on 30 May, 2020 08:22 AM.

  14. Jason Van Cleave re-opened this discussion on 31 May, 2020 04:28 PM

  15. 7 Posted by Jason Van Cleav... on 31 May, 2020 04:28 PM

    Jason Van Cleave's Avatar
  16. Support Staff 8 Posted by Path Finder Sup... on 02 Jun, 2020 05:01 PM

    Path Finder Support Team's Avatar

    Hi Jason, 

    Thank you for the sample! 

    I have forwarded your email to our developers. It may take some time to investigate the details of the issue. 

    Be sure to let us know should any additional questions arise. 

    Best Regards, 
    Mary
    Path Finder Support Team

  17. Path Finder Support Team closed this discussion on 02 Jun, 2020 05:01 PM.

  18. Path Finder Support Team re-opened this discussion on 02 Jun, 2020 05:12 PM

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