Image disc

philpask's Avatar

philpask

25 May, 2020 02:36 PM

Hi,
When I try to open an image disc, I have an error message "This ressource is occuped". I have to qui PF9 and re-open it to make it open the image disc. Or doing it by the finder...
Any idea?

  1. Path Finder Support Team closed this discussion on 26 May, 2020 09:42 AM.

  2. Path Finder Support Team re-opened this discussion on 26 May, 2020 09:43 AM

  3. Support Staff 1 Posted by Path Finder Sup... on 26 May, 2020 09:43 AM

    Path Finder Support Team's Avatar

    Hi Philippe,

    Mary from Path Finder support here!

    In order for me to best assist you and try to reproduce the issue on my end, I would like to ask you to make a screen recording of the issue and send it to us.
      You can check on how to record a video recording here. After doing so, please upload it to Google Drive, Dropbox or any other storage provider and send a link to me.

    Make sure the access settings are modified in a way that will allow us to view it. I believe this is going to help us a lot!

    Additionally, please specify if you can open this disc in Finder and specify your Path Finder and macOS version.

    Looking forward to your reply!

    Best regards,
    Mary
    Path Finder Support Team

  4. Path Finder Support Team closed this discussion on 26 May, 2020 09:43 AM.

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