iCloud Drive support. Again.

Peter Bailey's Avatar

Peter Bailey

04 Apr, 2020 08:32 PM

Again, I'm having trouble seeing my iCloud Drive in PF. This is critical to me as I have so much stuff up there. I've searched through your data and found information on how to fix this, but, it still doesn't work for me. How can I see my iCloud Drive. I have the latest PF, 9.1.

Thanks,
Peter

  1. 1 Posted by JMichaelTX on 04 Apr, 2020 09:09 PM

    JMichaelTX's Avatar

    Running Path Finder 9.1 (2040) on macOS 10.14.6 (Mojave)

    I can see iCloud Drive just fine, although I don't really use it much.

  2. 2 Posted by Peter Bailey on 04 Apr, 2020 11:00 PM

    Peter Bailey's Avatar

    OK. Well, I use it a lot. It’s disconcerting that I can’t see it with this
    otherwise great app.

  3. 3 Posted by Peter on 10 Apr, 2020 03:32 PM

    Peter's Avatar

    Peter, same for me. Whatever version of Path Finder I use I see only some of my folders on iCloud. As a matter of fact : Forklift shows me most folders, Finder omits a number of folders and Path Finder shows only a few folders. This is on Mojave v10.14.6 and has been the case since Sierra, It is weird....

  4. 4 Posted by Peter Gallagher on 27 Apr, 2020 10:40 PM

    Peter Gallagher's Avatar

    Yes, same here, Peter. I see just 3 of about 12 folders. This is a BIG disappointment in PF. Means I can't use it as much as I'd like. The problem has been around a long time, I see. I suspect this is not going to be fixed. That maybe the fault of Apple rather than CocoaTech, but...

  5. Path Finder Support Team closed this discussion on 28 Apr, 2020 01:14 PM.

  6. Path Finder Support Team re-opened this discussion on 28 Apr, 2020 01:15 PM

  7. Support Staff 5 Posted by Path Finder Sup... on 28 Apr, 2020 01:15 PM

    Path Finder Support Team's Avatar

    Hi Peter,

    Thanks for reaching out!

    First of all, please accept my apologies for the delayed response. I will make sure this won't happen again!

    Can you please clarify whether you are not seeing iCloud Drive in your Sidebar under Favorites or are not able to access the files within iCloud Drive?

    Looking forward to your reply!

    Best Regards,
    Mary 
    Path Finder Support Team

  8. Path Finder Support Team closed this discussion on 28 Apr, 2020 01:15 PM.

  9. Peter Bailey re-opened this discussion on 28 Apr, 2020 02:54 PM

  10. 6 Posted by Peter Bailey on 28 Apr, 2020 02:54 PM

    Peter Bailey's Avatar

    Yes. I don’t see it in my sidebar.

  11. Support Staff 7 Posted by Path Finder Sup... on 28 Apr, 2020 03:00 PM

    Path Finder Support Team's Avatar

    Hi Peter,

    Thanks for reaching back!

    Can you please try to reset your Sidebar settings and let me know whether the iCloud Drive is visible?
    To reset your Sidebar settings click on the cogwheel next to your Sidebar > click on Settings drop-down at the bottom > click on Default.

    Please note that once you reset your Sidebar settings, all your unsaved setting setups would be erased, thus, I would highly recommend saving them before restoring everything to default. You can do so by clicking on cogwheel of Sidebar > clicking on Settings drop-down button at the bottom > Save.

    Looking forward to your reply!

    Best Regards,
    Mary 
    Path Finder Support Team

  12. Path Finder Support Team closed this discussion on 28 Apr, 2020 03:00 PM.

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