Drag&Drop Problem while switching Apps with cmd-Tab

pathfinder's Avatar

pathfinder

19 Mar, 2020 01:15 PM

Hi,
when I want to drag a Path Finder File into an another App, I start dragging, then I use cmd-Tab to switch to my target App.
The target App shows up front.
But after 1 second or so, the Path Finder window comes back to front, making it impossible to finish the drag into a drop!
This is a buggy behaviour, Finder and other Apps don't do this (in Finder, the target App stays up front, so I can release and drop the file).

Thanks for looking into this.

Version 9.0.8 (2036)
Mac OS Catalina 10.15.3

  1. Support Staff 1 Posted by Path Finder Sup... on 29 Mar, 2020 11:15 PM

    Path Finder Support Team's Avatar

    Hi Eric, 

    Sorry for the delayed reply!

    May I ask you to take a short screen capture of the issue via Command + Shift + 5 shortcut and send it to us?

    Could you send us a sample (a snapshot) of Path Finder process in a separate file? This will enable us to analyze what happens with the application. Here's how to get it:

    1. Open Path Finder and reproduce the problem. If the problem is dynamic (e.g. unexpected action result), please try reproducing it during the sample collection.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Looking forward to your reply.

    Best Regards,
    Jordan
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 29 Mar, 2020 11:15 PM.

  3. pathfinder re-opened this discussion on 01 Apr, 2020 09:29 AM

  4. 2 Posted by pathfinder on 01 Apr, 2020 09:29 AM

    pathfinder's Avatar

    Anhänge verfügbar bis 01.05.2020
    Hi Jordan,

    here is the sample of Path Finder as well as a Screen Recording of the Bug.
    In there, you will notice Drag&Drop switching back to Path Finder every time I release the cmd-Tab keys. The target app window doesn't stay in front.

    Thanks,
    Eric
    Zum Laden klicken
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    23,8 MB

    > Am 30.03.2020 um 01:15 schrieb Path Finder Support Team <[email blocked]>:
    >
    > From: Path Finder Support Team (Cocoatech Support)
    > Subject: Drag&Drop Problem while switching Apps with cmd-Tab
    >
    > Hi Eric,
    >
    >
    > Sorry for the delayed reply!
    >
    >
    > May I ask you to take a short screen capture of the issue via Command + Shift + 5 shortcut and send it to us?
    >
    > Could you send us a sample (a snapshot) of Path Finder process in a separate file? This will enable us to analyze what happens with the application. Here's how to get it:
    >
    > 1. Open Path Finder and reproduce the problem. If the problem is dynamic (e.g. unexpected action result), please try reproducing it during the sample collection.
    > 2. Open Activity Monitor from the /Applications/Utilities folder.
    > 3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    > 4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    > 5. Click Save and save the sample file.
    > 6. Close (Command-W) the Sample window opened in step 2.
    > 7. Send the sample file saved in step 5 to us.
    >
    > Looking forward to your reply.
    >
    > Best Regards,
    > Jordan
    > Path Finder Support Team
    >
    >
    >
    >
    >
    > View this discussion at our support site online: https://support.cocoatech.com/discussions/problems/163792-dragdrop-problem-while-switching-apps-with-cmd-tab
    >
    > ---
    >
    > To unsubscribe and stop receiving emails from https://support.cocoatech.com, visit https://support.cocoatech.com/unsubscribe/67c78aaf94e7919e4472308ed67a1d3adce47d53

  5. Support Staff 3 Posted by Path Finder Sup... on 23 Jun, 2020 08:14 PM

    Path Finder Support Team's Avatar

    Hi Eric,

    Mary from Path Finder support here!

    First of all, please accept my apologies for such a delayed response. I understand how frustrating it might be not to receive any response for such a long time. I apologize and will make sure this won't happen again.

    Can you please specify if this issue was eradicated in the newest release? If not, please provide us with a new sample file and a recording, as the links you have sent are expired.

    Looking forward to your reply!

    Best Regards,
    Mary 
    Path Finder Support Team

  6. Path Finder Support Team closed this discussion on 23 Jun, 2020 08:14 PM.

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