Refund

Pascal's Avatar

Pascal

02 Mar, 2020 08:21 AM

Several emails in the past 2 weeks requesting a refund for Path Finder 9 without success, nothing.. There is a problem with PF9 and Catalina, I am not satisfied with the product.Nothing heard from the good folks at cocoatech,they sure took my money real quick, unfortunately their refund policy leaves a lot to be desired.

  1. Support Staff 1 Posted by Path Finder Sup... on 11 Jul, 2020 01:53 PM

    Path Finder Support Team's Avatar

    Hi Pascal,

    Mary from Path Finder support here!

    First of all, please accept my apologies for such a delayed response. I understand how frustrating it might be not to receive any response for such a long time. It seems like your email landed in spam folder and it was not delivered to our own inbox. I will make sure this won’t happen again.

    Can you please specify if this issue still present in the newest version of the PF 9.3.5? If you still would like to get a refund, let me know and will proceed with it immediately.

    Please feel free to write us back, and we will be happy to assist you.

    Best Regards,
    Mary 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 11 Jul, 2020 01:53 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac