Favorites suddenly disappeared

mathieu.ades's Avatar

mathieu.ades

23 Jan, 2020 02:11 PM

Hello,

Previously I already had this problem : My Favorites suddenly disappeared and my choice of having icons in colors has been reset to black and white.

In the past I have received a workaround from you :
Although it is not a supported method, you may try restoring the following items to retrieve your preferences:
/Users/your username here/Preferences/com.cocoatech.PathFinder.plist (file) /Users/your username here/Application Support/Path Finder (directory and everything in it)

This time I have tried the same method with no success. Can you tell me how I can fix the issue?

Thank you

  1. Support Staff 1 Posted by Path Finder Sup... on 27 Jan, 2020 11:51 AM

    Path Finder Support Team's Avatar

    Hi Mathieu,

    Which version of macOS and Path Finder do you have installed? Did you use the same backup as previously?

    Are you able to reproduce preferences resetting or does this happen randomly?

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 27 Jan, 2020 11:51 AM.

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