Can't access Desktop, Documents or Downloads using reinstalled PF7 on macOS Catalina 10.15.1

matthew's Avatar

matthew

30 Dec, 2019 03:52 PM

Hi,

Before trying PF9, my paid PF7 was working just fine on macOS Catalina 10.15.1 on my 2018 MBP. I tried PF9, didn't want to buy just yet. Uninstalled PF9, then reinstalled PF7. Now, I cannot view the contents of ~/Desktop, ~/Documents, or ~/Downloads. If I highlight the Desktop, Documents or Downloads row in the list view, then hit enter, nothing happens. Same if I double click the entry. If I try to click on the triangle next to the folders, it rotates downward, but shows no files. No error messages at all. All other files in my home directory are visible, and I can view the contents of ~/Pictures ok.

What do I have to do in order to permit PF7 on macOS Catalina to access Desktop & Documents?

  1. Support Staff 1 Posted by Path Finder Sup... on 26 Sep, 2020 01:32 PM

    Path Finder Support Team's Avatar

    Hi Matthew, 

    Mary from Path Finder support here!

    First of all, please accept my apologies for such a delayed response. I understand how frustrating it might be not to receive any response for such a long time. I apologize and will make sure this won’t happen again.

    Have you allowed Full Disk Access to your Path Finder 7 in your System Preferences > Security & Privacy? It should work once you do so.

    Looking forward to your reply!

    Best Regards,
    Mary 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 26 Sep, 2020 01:32 PM.

  3. matthew re-opened this discussion on 26 Sep, 2020 01:46 PM

  4. 2 Posted by matthew on 26 Sep, 2020 01:46 PM

    matthew's Avatar

    I stopped using Path Finder a long time ago.

  5. Path Finder Support Team closed this discussion on 26 Sep, 2020 02:19 PM.

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