Changing profile details

cocoatech's Avatar

cocoatech

28 Dec, 2019 04:00 PM

I would like to chnage some information on my profile. However it asks me to confirm my password but rejects it as it says passwords must be 40 characters at mose.

However the password I used to login is 49 characters and has been since 2014

How do I change my profile?

  1. Support Staff 1 Posted by Path Finder Sup... on 25 May, 2020 07:41 AM

    Path Finder Support Team's Avatar

    Hi cocoatech,

    Mary from Path Finder support here!

    First of all, please accept my apologies for such a delayed response. I understand how frustrating it might be not to receive any response for such a long time. I apologize and will make sure this won't happen again.

    As I can understand, you are trying to change the password for the support.cocoatech.com Support Forum. If so, please let me know if the query is still relevant.

    Looking forward to your reply!

    Best Regards,
    Mary 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 25 May, 2020 07:41 AM.

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