I'm trying to empty the trash, but this...

Gerald's Avatar

Gerald

27 Dec, 2019 05:11 PM

Hi

I have 2 (two) items in the trash, they are both .inprogress files because Time Machine is misbehaving.

I read that one has to trash these files then restart to get TM running again. I did this, but no luck in fixing a stalling backup.

I control clicked the trash icon chose empty trash (for the external HDD TM reside upon), forgot about it, but got a surprise a while later (the numbers are still increasing).

Please advise.

  1. Support Staff 1 Posted by Path Finder Sup... on 18 Sep, 2020 12:16 PM

    Path Finder Support Team's Avatar

    Hi Gerald, 

    Mary from Path Finder support here!

    First of all, please accept my apologies for such a delayed response. I understand how frustrating it might be not to receive any response for such a long time. I apologize and will make sure this won’t happen again.

    Can you please specify if the following issue still persists once you update your Path Finder 9 to the latest version available, e.g. 9.4?

    Looking forward to your reply!

    Best Regards,
    Mary 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 18 Sep, 2020 12:16 PM.

  3. Gerald Crone re-opened this discussion on 19 Sep, 2020 07:28 AM

  4. 2 Posted by Gerald Crone on 19 Sep, 2020 07:28 AM

    Gerald Crone's Avatar

    Hi Mary

    Many thanks for getting back to me, but the problem has been solved in 9.4.

    Kind Regards

    Gerald

  5. Support Staff 3 Posted by Path Finder Sup... on 19 Sep, 2020 07:33 AM

    Path Finder Support Team's Avatar

    Hi Gerald, 

    Thanks for the update! Glad that it works correctly for you now!

    Should you have anything else you’d like to address, do not hesitate to let us know!

    Best Regards,
    Mary 
    Path Finder Support Team

  6. Path Finder Support Team closed this discussion on 19 Sep, 2020 07:33 AM.

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