Shelf Problem in 9.0.5

Steve Levin's Avatar

Steve Levin

15 Dec, 2019 06:35 PM

Only the LEFT shelf icon is available. The RIGHT, BOTTOM, and TOP shelf icons are greyed out. I have attached an image for reference.

  1. 1 Posted by dan on 18 Dec, 2019 05:46 PM

    dan's Avatar

    This is affecting me too.

  2. 2 Posted by Jim Scardelis on 19 Dec, 2019 10:06 PM

    Jim Scardelis's Avatar

    Found the answer -- see this item:

    You have to first actually "create" the shelf by going to Window->Modules and dragging a Module to the side/top of the main window...

  3. 3 Posted by youngpr on 21 Dec, 2019 02:41 PM

    youngpr's Avatar

    Thanks Jim.

    That was my problem also.

    Paul Young

  4. Path Finder Support Team closed this discussion on 19 Sep, 2020 12:29 PM.

  5. Path Finder Support Team re-opened this discussion on 19 Sep, 2020 12:30 PM

  6. Support Staff 4 Posted by Path Finder Sup... on 19 Sep, 2020 12:30 PM

    Path Finder Support Team's Avatar

    Hi everyone, 

    Mary from Path Finder support here!

    First of all, please accept my apologies for such a delayed response. I understand how frustrating it might be not to receive any response for such a long time. I apologize and will make sure this won’t happen again.

    Please note that if your Shelf remains greyed out it means there are no modules assigned to it. You can assign modules by navigating to Window > Modules > drag-and-drop modules you'd like to the locations you'd like. Once you assign at least one module, it would become active.

    Should you have anything else you’d like to address, do not hesitate to let us know!

    Best Regards,
    Path Finder Support Team

  7. Path Finder Support Team closed this discussion on 19 Sep, 2020 12:30 PM.

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