Search function doesn't work

Margarida Castro's Avatar

Margarida Castro

10 Dec, 2019 01:40 AM

Hi,

Search function doesn't work and before it did and it was really great!
I already upgraded the version but the issue continues. Without this function, Pathfinder doesn't have that much value, can you please advise?
Thank you,
Margarida

  1. 1 Posted by mchapman on 12 Dec, 2019 02:19 PM

    mchapman's Avatar

    This is also an important issues for me. I can't upgrade until there is a robust search feature.

  2. 2 Posted by tosbsas on 30 Mar, 2020 11:38 PM

    tosbsas's Avatar

    same here - nay fixes - just no results or am I doing something wrong?

  3. 3 Posted by tosbsas on 03 Apr, 2020 04:08 PM

    tosbsas's Avatar

    no answers yet :-((

  4. Path Finder Support Team closed this discussion on 04 Jul, 2020 12:52 PM.

  5. Path Finder Support Team re-opened this discussion on 04 Jul, 2020 12:54 PM

  6. Support Staff 4 Posted by Path Finder Sup... on 04 Jul, 2020 12:54 PM

    Path Finder Support Team's Avatar

    Hi Margarida,

    Mary from Path Finder support here!

    First of all, please accept my apologies for such a delayed response. I understand how frustrating it might be not to receive any response for such a long time. I apologize and will make sure this won't happen again.

    Can you describe in more details what exactly seems not to be working? Let me know the actions you do and the outcome you receive.

    Looking forward to your reply!

    Best Regards,
    Mary 
    Path Finder Support Team

  7. Path Finder Support Team closed this discussion on 04 Jul, 2020 12:54 PM.

  8. Ana Margarida Castro re-opened this discussion on 06 Jul, 2020 12:08 PM

  9. 5 Posted by Ana Margarida C... on 06 Jul, 2020 12:08 PM

    Ana Margarida Castro's Avatar

    The search option is not working. That is to say...if I write a word on the top right on "filter by name" it doesn't do anything. And this is one of the most important tasks that it must work. Please advise.
    Thank you

    Margarida Castro
    Transpersonal Counselor
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    Facilitadora de Pneuma Transpersonal Training ®
    www.pneumainstitute.org <http://www.pneumainstitute.org>
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    Em 04/07/20, 13:54, "Path Finder Support Team" <[email blocked]> escreveu:

        From: Path Finder Support Team (Cocoatech Support)
        Subject: Search function doesn't work

        Hi Margarida,

        Mary from Path Finder support here!

        First of all, please accept my apologies for such a delayed response. I understand how frustrating it might be not to receive any response for such a long time. I apologize and will make sure this won't happen again.

        Can you describe in more details what exactly seems not to be working? Let me know the actions you do and the outcome you receive.

        Looking forward to your reply!

        Best Regards,
        Mary
        Path Finder Support Team

        View this discussion at our support site online: https://support.cocoatech.com/discussions/problems/156559-search-function-doesnt-work

        ---

        Reply with #ignore to stop receiving notifications for this discussion.

  10. Support Staff 6 Posted by Path Finder Sup... on 07 Jul, 2020 07:19 AM

    Path Finder Support Team's Avatar

    Hi Margarida,

    Mary from Path Finder support here!

    Unfortunately, I was not able to reproduce your issue on my end. 

    In order for me to best assist you and try to reproduce the issue on my end, I would like to ask you to make a screen recording of the issue and send it to us.
      You can check on how to record a video recording here. After doing so, please upload it to Google Drive, Dropbox or any other storage provider and send a link to me.

    Looking forward to your reply!

    Best regards,
    Mary
    Path Finder Support Team

  11. Path Finder Support Team closed this discussion on 07 Jul, 2020 07:19 AM.

  12. Ana Margarida Castro re-opened this discussion on 07 Jul, 2020 04:11 PM

  13. 7 Posted by Ana Margarida C... on 07 Jul, 2020 04:11 PM

    Ana Margarida Castro's Avatar

    Hi Mary,

    Here it goes: https://drive.google.com/file/d/1Jc_yQ9KTBCE-ZzI5xF-CxvjjUHI1lsnM/view?usp=sharing

    It does filter on the folder I select but before it showed all the documents in the computer with that word, because it was a search engine and not a filter.

    Margarida Castro

     

    Em 07/07/20, 08:19, "Path Finder Support Team" <[email blocked]> escreveu:

        From: Path Finder Support Team (Cocoatech Support)
        Subject: Search function doesn't work

        Hi Margarida,

        Mary from Path Finder support here!

        Unfortunately, I was not able to reproduce your issue on my end.

        In order for me to best assist you and try to reproduce the issue on my end, I would like to ask you to make a screen recording of the issue and send it to us.

        You can check on how to record a video recording [here](https://support.apple.com/en-us/HT208721). After doing so, please upload it to [Google Drive](drive.google.com), [Dropbox](dropbox.com) or any other storage provider and send a link to me.

        Looking forward to your reply!

        Best regards,
        Mary
        Path Finder Support Team

        View this discussion at our support site online: https://support.cocoatech.com/discussions/problems/156559-search-function-doesnt-work

        ---

        Reply with #ignore to stop receiving notifications for this discussion.

  14. Support Staff 8 Posted by Path Finder Sup... on 09 Jul, 2020 09:01 AM

    Path Finder Support Team's Avatar

    Hi Margarida,

    I appreciate your reply!

    To use it as a search engine, make sure to click on the magnifying loop button within search bar and choose Spotlight > Computer and try to search for the same file you have search using different locations.

    Let me know how it goes!

    Best Regards,
    Mary 
    Path Finder Support Team

  15. Path Finder Support Team closed this discussion on 09 Jul, 2020 09:01 AM.

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