Sort by size calculating incorrectly

Ian Schorr's Avatar

Ian Schorr

21 Nov, 2019 08:44 PM

I frequently use sort by size to get a feel for where space is being used, and run into a lot of issues, but most are difficult to reproduce. Here's one that's pretty blatant though not sure if it's a new issue, specifically what triggers, etc.

Running 8.6 (1977)

Looking at an application bundle. Sorting by size in list, the application bundle shows as 1.7GB (correct size).

Inside:
- One directory in the bundle shows as 6GB - not possible since the total size is 1.7GB. - One directory shows 1.6GB, but its contents are a SINGLE directory whose size is 1GB. Correct size is about .5GB.

See attached files for screenshots

  1. Support Staff 1 Posted by Path Finder Sup... on 21 Nov, 2019 11:26 PM

    Path Finder Support Team's Avatar

    Hi Ian, 

    Thanks for reporting this!

    Which version of macOS are you running? 

    Could you send us a sample (a snapshot) of Path Finder process in a separate file? This will enable us to analyze what happens with the application. Here's how to get it:

    1. Open Path Finder and reproduce the problem. If the problem is dynamic (e.g. unexpected action result), please try reproducing it during the sample collection.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Looking forward to your reply.

    Best Regards,
    Jordan
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 21 Nov, 2019 11:26 PM.

  3. Ian Schorr re-opened this discussion on 23 Nov, 2019 07:15 AM

  4. 2 Posted by Ian Schorr on 23 Nov, 2019 07:15 AM

    Ian Schorr's Avatar

    Would a memory dump help more than a CPU profile? This doesn't seem like the kind of thing that a sample would help you troubleshoot that much, like a performance issue or hang.

    Also, running 10.13.6.

    I'm about to upgrade to PF 9, I'll see if I can reproduce it there or not. Right now on 8.6 it seems to reproduce consistently every time I open the parent folder.

  5. 3 Posted by Ian Schorr on 23 Nov, 2019 07:22 AM

    Ian Schorr's Avatar

    It's happening on PF 9.0.4 too.

    This seems to happen consistently on any application bundle I try, even on a fresh install on another system. Is it something you guys can reproduce, or do you still need the CPU profile (or like I said, I assume a memory dump or other debugging output would be more helpful).

    Thanks,
    Ian

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