Drop Stack, v. 9.0

Incanto's Avatar

Incanto

03 Nov, 2019 12:01 AM

Drop Stack a) does not drop down to show it's contents, automatically when one drags to it's title bar, as had been in v. 8.6 I'd been using. Worse, though one can add to and access its contents via direct click, dragging from it to a folder location results in no file(s) being moved, no sound to indicate completion of process, though the drag does follow the mouse cursor with the icon until the drop.
I'm using the brand new 9.0 on OS 10.14.6

  1. Support Staff 1 Posted by Path Finder Sup... on 04 Nov, 2019 01:21 PM

    Path Finder Support Team's Avatar

    Hi Fred,

    Thanks for reporting this!

    Are you able to resize the Drop Stack module? Do you see the files dropped after resizing?

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 04 Nov, 2019 01:21 PM.

  3. Incanto re-opened this discussion on 05 Nov, 2019 05:32 PM

  4. 2 Posted by Incanto on 05 Nov, 2019 05:32 PM

    Incanto's Avatar

    I can resize the Drop Stack module, by hovering the pointer over the lower
    border but NOT by clicking on the arrow at the left in the "body" of the
    Drop Stack. Resizing by the "pull down" method does show the dropped
    content, and moving the item(s) from the Drop Stack to another location
    does work. Once the DS is empty, it automatically reverts to its default
    size and can only be resized by the lower border pull-down. I remember that
    in previous versions the left arrow click resized DS; that was far more
    efficient than the pull-down method.
    When the DS is "minimized," that is, not resized, clicking the down arrow
    next to the DS logo (in the center) brings a pull-down menu that, when they
    are there, includes the name(s) of the files there, along with options to
    "remove top" or "remove all," but drag and drop does not work with those
    files via the pull-down.
    That's the best I can do for now describing what happens. The most
    concerning is the inability to quickly resize DS to be able to see what's
    there and to work with it.
    FW.

  5. 3 Posted by rongold16 on 08 Nov, 2019 01:14 PM

    rongold16's Avatar

    Dropstack is a bust in PF 9.0 (and also in 9.0.1 and 9.0.2). It used to work, but no longer does. After installing Dropstack module in Sidebar, I can add an item to the Dropstack, open Dropstack, and drag to item anywhere else in PF window. However, when I repeat this operation and add another item to Dropstack, it no longer can be moved anywhere. Dropstack function fails after the first use. The only way I have found to restore its basic function is to delete Dropstack and install the Dropstack Module once again. This means that Dropstack is useless in PF9.

  6. Path Finder Support Team closed this discussion on 08 Nov, 2019 01:17 PM.

  7. Path Finder Support Team re-opened this discussion on 08 Nov, 2019 01:19 PM

  8. Support Staff 4 Posted by Path Finder Sup... on 08 Nov, 2019 01:19 PM

    Path Finder Support Team's Avatar

    Hi Fred and rongold16,

    Could you send us a sample (a snapshot) of Path Finder process in a separate file? This will enable us to analyze what happens with the application. Here's how to get it:

    1. Open Path Finder and reproduce the problem.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Looking forward to your reply.

    Best Regards,
    Jordan
    Path Finder Support Team

  9. Path Finder Support Team closed this discussion on 08 Nov, 2019 01:19 PM.

  10. rongold16 re-opened this discussion on 08 Nov, 2019 01:29 PM

  11. 5 Posted by rongold16 on 08 Nov, 2019 01:29 PM

    rongold16's Avatar

    Attached is the sample file.
    I found a work around that points to the problem. When I add the first item to Dropstack after installing it in side bar, I can move that item. Once it is moved from Dropstack, the Dropstack returns to its closed state. If I add another item and try to move it by clicking on down arrow in dropstack, it is there, but unmovable. However, if I drag the Dropstack window down to enlarge it so that the item shows, I can then move it. But the Dropstack window automatically closes.
    Problem solved by installing Dropstack Module on right side of PF window so that it fills the entire right side bar, rather than on the top of the left sidebar.

  12. 6 Posted by Ronald Gold on 08 Nov, 2019 01:37 PM

    Ronald Gold's Avatar

    See reply in Forum.

  13. 7 Posted by Incanto on 08 Nov, 2019 04:17 PM

    Incanto's Avatar

    See the sample process attached.

  14. 8 Posted by Shawn Brezny on 08 Nov, 2019 09:26 PM

    Shawn Brezny's Avatar

    I have 9.0.2 and have experienced the Drop Stack not working on the left side pane. I have also confirmed that moving it to the right side pane appears to work, and can be considered as a work-around. This is still a bug with using Drop Stack on the left side.

  15. 9 Posted by Shawn Brezny on 08 Nov, 2019 09:30 PM

    Shawn Brezny's Avatar

    Scratch that... I am unable to keep the Drop Stack working on the right side pane.

  16. 10 Posted by rongold16 on 08 Nov, 2019 11:01 PM

    rongold16's Avatar

    My work-around is still working for me.
    Perhaps the way I installed Dropstack has something to do with it.
    1. I closed Dropstack in the left hand window (clicking on "x" in upper right corner of title bar);
    2. Opened Modules Window
    3. Dragged Dropstack Module to Right side of PF window.
    4. It continues to work.

    In any case, there is clearly a bug as Drop stack does not work as it should when installed on top of the SideBar Module in Left side of PF window.

  17. Path Finder Support Team closed this discussion on 10 Nov, 2019 01:42 PM.

  18. Path Finder Support Team re-opened this discussion on 10 Nov, 2019 01:42 PM

  19. Support Staff 11 Posted by Path Finder Sup... on 10 Nov, 2019 01:43 PM

    Path Finder Support Team's Avatar

    Hi All, 

    Thank you for the samples and sorry for the inconvenience! 

    I have forwarded your email to our developers. It may take some time to investigate the details of the issue. 

    Be sure to let us know should any additional questions arise. 

    Best Regards, 
    Jordan
    Path Finder Support Team

  20. Path Finder Support Team closed this discussion on 10 Nov, 2019 01:43 PM.

  21. Incanto re-opened this discussion on 10 Nov, 2019 07:32 PM

  22. 12 Posted by Incanto on 10 Nov, 2019 07:32 PM

    Incanto's Avatar

    That's disappointing. So 9.0 somehow broke Drop Stack, one of the claims to
    fame for the program, and it my take some time to investigate. I hope
    that's days and not weeks, months, or even never. FW

  23. Support Staff 13 Posted by Dragan on 10 Nov, 2019 08:38 PM

    Dragan's Avatar

    Hi all,

    Just one question for all of you having this problem with Drop Stack; is your System Preferences setting Show scroll bars: set to Always? If so, can you change it to Automatically based on mouse or trackpad (see attached image) and check if Drop Stack (un)collapsing works as it should?

    Thanks and sorry for inconvenience.

  24. 14 Posted by Incanto on 10 Nov, 2019 09:15 PM

    Incanto's Avatar

    I've had it that way all along.

  25. 15 Posted by Ronald Gold on 10 Nov, 2019 09:17 PM

    Ronald Gold's Avatar

    Dragan,
    I changed Scroll Bars ti “Automatically based on mouse or trackpad”, but this had no effect on Drop Stack collapsing or uncollapsing as it should.
    If I put Side Bar in Left Shelf and then Drop Stack on top of Side Bar if left shelf, the Drop Stack does not collapse or uncollapse. The arrow on the top of the drop stack closes the Drop Stack Window, but does not open it. The only way I can open the window is to drag the lower border of drop stack down manually. If I put the Side Bar in the Left Shelf and the Drop Stack in the Right Shelf, then the Drop Stack window stays open all of the time and the Arrow at the top always points down and does not respond to any clicks on it.

    Ron Gold

  26. Support Staff 16 Posted by Dragan on 10 Nov, 2019 09:29 PM

    Dragan's Avatar

    OK, but do you see scrollbars in Drop Stack? When you "open" Drop Stack by dragging the lower border manually, does it look like in the attached picture scrollbars.png, or no_scrollbars.png? Even better, can you make a snapshot of how your Drop Stack looks after dragging the lower border manually and paste it here?

    Thanks.

  27. 17 Posted by Ronald Gold on 10 Nov, 2019 09:59 PM

    Ronald Gold's Avatar

    Here are the snapshots

  28. Support Staff 18 Posted by Dragan on 10 Nov, 2019 10:01 PM

    Dragan's Avatar

    OK, thanks.

  29. 19 Posted by Incanto on 10 Nov, 2019 11:19 PM

    Incanto's Avatar

    Yeah, there's a scroll bar (which disappears if I drag Drop Stack further
    open).

  30. Support Staff 20 Posted by Dragan on 11 Nov, 2019 12:01 AM

    Dragan's Avatar

    OK, I've just uploaded a new beta version 9.0.3b2 (build 2018). You can download it directly here, but you can also update your current copy to it automatically, just hold the alt/option key while checking for updates and follow the standard update procedure.

    This beta should fix this Drop Stack problem. I'd appreciate if you give it a try and let me know whether it all works fine now. Thanks.

  31. 21 Posted by Incanto on 11 Nov, 2019 02:25 AM

    Incanto's Avatar

    So far seems to work. Thanks. I'll keep you posted.

  32. 22 Posted by rongold16 on 11 Nov, 2019 10:28 AM

    rongold16's Avatar

    The beta version (9.0.3b2) corrects the Drop Stack problem for me. Installed in the Left Shelf above the Side Bar, Drop Stack now opens automatically when a file is added to it and added file can be moved elsewhere.
    Thanks for rapid fix.

  33. 23 Posted by Shawn Brezny on 11 Nov, 2019 02:01 PM

    Shawn Brezny's Avatar

    The new beta version (9.0.3b2) fixes the Drop Stack problem for me also.
    Thanks Cocoatech Support & Dev teams!

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