Changing appearance settings (colors) of the app causes the app to freeze after reopening.

Pathfinder 8 trial's Avatar

Pathfinder 8 trial

11 Oct, 2019 01:24 AM

Changing the appearance settings (colors) of the app causes the app to freeze after reopening. It took a while to find out was causing the issue but I finally did. After changing the appearance of the app and relaunching I was getting "assertion failed: 19A583: libxpc.dylib " in the console app. After switching back to default colors, I could relaunch the app as many times as I want without a hang. Hope this helps in the development of Path Finder 8.

  1. Support Staff 1 Posted by Path Finder Sup... on 12 Oct, 2019 01:57 AM

    Path Finder Support Team's Avatar

    Hi, 

    Thanks for your report!

    Could you send us a sample (a snapshot) of Path Finder process in a separate file? This will enable us to analyze what happens with the application. Here's how to get it:

    1. Open Path Finder and reproduce the problem.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Looking forward to your reply.

    Best Regards,
    Jordan
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 12 Oct, 2019 01:57 AM.

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