PathFinder STOPPED WORKING COMPLETELY

Ondřej Hrabal's Avatar

Ondřej Hrabal

03 Oct, 2019 06:37 PM

On startup, it is now always asking again for a license key. When I fill it in, it says Registration successful, the registration dialog stays in place. I click Close, and the application crashes and quits!

  1. Support Staff 1 Posted by Path Finder Sup... on 11 Oct, 2019 01:56 PM

    Path Finder Support Team's Avatar

    Hi Ondřej, 

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
      (The AppCleaner option is highly recommended) 
    2. Download the latest version of the app from our site

    3. Launch Path Finder and move it to the Apps folder as the app suggests

    Let me know how it goes. 

    Best Regards, 

    Jordan

    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 11 Oct, 2019 01:56 PM.

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