File Compare Not Working in Catalina

dawn.demeo's Avatar

dawn.demeo

02 Oct, 2019 01:37 PM

I'm running the latest Catalina build on a test drive and have Pathfinder Version 8.6 (1977) installed. I tried the trick I saw in a closed thread about holding alt/option while checking for updates to see if there was a newer beta version but it says I'm on the latest and (presumably) greatest.

One of my favorite features is Compare Selected Items... under Commands. Sadly it no longer works. I've tried directly through the drop down menu and by tapping the F9 key. It just ignores me. Kind of like when I try talking to my 6 year old.

  1. 1 Posted by dawn.demeo on 02 Oct, 2019 04:28 PM

    dawn.demeo's Avatar

    Looks like opendiff no longer opens FileMerge, though I'm able to open FileMerge directly.

  2. Path Finder Support Team closed this discussion on 02 Oct, 2019 09:23 PM.

  3. Path Finder Support Team re-opened this discussion on 02 Oct, 2019 09:24 PM

  4. Support Staff 2 Posted by Path Finder Sup... on 02 Oct, 2019 09:24 PM

    Path Finder Support Team's Avatar

    Hi Dawn,

    Thanks for reporting this! Could you send us a sample (a snapshot) of PathFinder process in a separate file? This will enable us to analyze what happens with the application. Here's how to get it:

    1. Open Path Finder and reproduce the problem.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Looking forward to your reply.

    Best Regards,
    Jordan
    Path Finder Support Team

  5. Path Finder Support Team closed this discussion on 02 Oct, 2019 09:24 PM.

  6. dawn.demeo re-opened this discussion on 02 Oct, 2019 09:34 PM

  7. 3 Posted by dawn.demeo on 02 Oct, 2019 09:34 PM

    dawn.demeo's Avatar

    Here you go...

  8. Support Staff 4 Posted by Path Finder Sup... on 03 Oct, 2019 08:00 AM

    Path Finder Support Team's Avatar

    Hi, 

    Thank you for the sample! 

    I have forwarded your email to our developers. It may take some time to investigate the details of the issue. 

    Be sure to let us know should any additional questions arise. 

    Best Regards, 
    Jordan
    Path Finder Support Team

  9. Path Finder Support Team closed this discussion on 03 Oct, 2019 08:00 AM.

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