I want to keep open the shelf window always.

koki.katano's Avatar

koki.katano

02 Oct, 2019 02:19 AM

I want to keep open "the drop stuck window" always.
Also before dragging any file and after dropping it.

  1. Support Staff 1 Posted by Path Finder Sup... on 02 Oct, 2019 06:59 PM

    Path Finder Support Team's Avatar

    Hi Koki,

    Which version of macOS and Path Finder do you have installed? Are you referring to the Drop Stack module, by any chance?

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 02 Oct, 2019 06:59 PM.

  3. koki.katano re-opened this discussion on 13 Oct, 2019 07:41 AM

  4. 2 Posted by koki.katano on 13 Oct, 2019 07:41 AM

    koki.katano's Avatar

    Hello Jordan,

    Yes, I mean "Drop Stack". I want to let its space open always.
    Also after drag & drop.
    I was very happy with PF 7.
    But now the Drop Stack goes close when I drop any file from there.

    I have MacOS 10.14.6 Mojave, and PF 8.6 (1977).

    Best Regards,
    Koki

    2019年10月3日(木) 3:59 Path Finder Support Team <
    [email blocked]>:

    > From: Path Finder Support Team (Cocoatech Support)
    > Subject: I want to keep open the shelf window always.
    >
    > Hi Koki,
    >
    > Which version of macOS and Path Finder do you have installed? Are you
    > referring to the Drop Stack module, by any chance?
    >
    > Please feel free to write us back and we will be happy to assist you.
    >
    > Best Regards,
    > Jordan
    > Path Finder Support Team
    >
    >
    >
    >
    >
    > View this discussion at our support site online:
    > https://support.cocoatech.com/discussions/problems/150849-i-want-to-keep-open-the-shelf-window-always
    >
    > ---
    >
    > To unsubscribe and stop receiving emails from
    > https://support.cocoatech.com, visit
    > https://support.cocoatech.com/unsubscribe/a1729ee37c45b469f3936b8021c40d840ff032df
    >

  5. 3 Posted by koki.katano on 29 May, 2020 09:26 AM

    koki.katano's Avatar

    Dear Path Finder Support Team

    I can’t link to Dropbox.

    PF says me I should connect to Dropbox (I want to do it also).
    But I can’t go ahead from the stage (below attachment file).
    The button “login” doesn’t react.
    Also not “via Google login”

    What could I do?

    I have MacOS 10.11.6 El Capitain, and PF 8.6 (1977).

    Best Regards,
    Koki

  6. Path Finder Support Team closed this discussion on 29 May, 2020 05:33 PM.

  7. Path Finder Support Team re-opened this discussion on 29 May, 2020 05:34 PM

  8. Support Staff 4 Posted by Path Finder Sup... on 29 May, 2020 05:35 PM

    Path Finder Support Team's Avatar

    Hi Koki,

    Mary from Path Finder support here!

    It might be that the reason why you can't use the following feature is because PF8.6 is not fully compatible with macOS El Capitan. For users on macOS El Capitan we suggest using Path Finder 7 only.

    In this case I would suggest downloading the Dropbox application, logging there and restarting Path Finder. After your Dropbox application is set, the connection should be automatically established in Path Finder as well.

    As for the Drop Stack, the following bug was fixed in Path Finder 9.0.3.

    Please feel free to write us back, and we will be happy to assist you.

    Best Regards,
    Mary 
    Path Finder Support Team

  9. Path Finder Support Team closed this discussion on 29 May, 2020 05:35 PM.

  10. koki.katano re-opened this discussion on 31 May, 2020 04:19 AM

  11. 5 Posted by koki.katano on 31 May, 2020 04:19 AM

    koki.katano's Avatar

    Thank you for your suggest.
    I tried now with Pathfinder 7 again, but I couldn’t connect PF with Dropbox.
    Hum…

    Best Regards,
    Koki

    2020年5月30日(土) 2:35 Path Finder Support Team <
    [email blocked]>:

    > From: Path Finder Support Team (Cocoatech Support)
    > Subject: I want to keep open the shelf window always.
    >
    > Hi Koki,
    >
    > Mary from Path Finder support here!
    >
    > It might be that the reason why you can't use the following feature is
    > because PF8.6 is not fully compatible with macOS El Capitan. For users on
    > macOS El Capitan we suggest using Path Finder 7 only.
    >
    > In this case I would suggest downloading the Dropbox application, logging
    > there and restarting Path Finder. After your Dropbox application is set,
    > the connection should be automatically established in Path Finder as well.
    >
    > Please feel free to write us back, and we will be happy to assist you.
    >
    > Best Regards,
    > Mary
    > Path Finder Support Team
    >
    >
    >
    >
    >
    > View this discussion at our support site online:
    > https://support.cocoatech.com/discussions/problems/150849-i-want-to-keep-open-the-shelf-window-always
    >
    > ---
    >
    > To unsubscribe and stop receiving emails from
    > https://support.cocoatech.com, visit
    > https://support.cocoatech.com/unsubscribe/a1729ee37c45b469f3936b8021c40d840ff032df
    >

  12. Support Staff 6 Posted by Path Finder Sup... on 01 Jun, 2020 05:58 PM

    Path Finder Support Team's Avatar

    Hi Koki, 

    Thanks for getting back!

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
      (The AppCleaner option is highly recommended) 
    2. Download the PF7 version of the app from our site

    3. Connect your Dropbox in Dropbox app.

    4. Launch Path Finder and check if the issue persists.

    Let me know how it goes!

    Best Regards, 

    Mary

    Path Finder Support Team 

  13. Path Finder Support Team closed this discussion on 01 Jun, 2020 05:58 PM.

  14. koki.katano re-opened this discussion on 03 Jun, 2020 07:23 AM

  15. 7 Posted by koki.katano on 03 Jun, 2020 07:23 AM

    koki.katano's Avatar

    Hello,

    I did as you wrote.
    But the issue can’t be yet resolved.

    I can’t click any button.
    Only the last link brings me to iTunes Store for iPhone & iPad. ??
    I send you this screen capture.

    Best Regards,
    Koki

    2020年6月2日(火) 2:58 Path Finder Support Team <[email blocked]
    >:

    > From: Path Finder Support Team (Cocoatech Support)
    > Subject: I want to keep open the shelf window always.
    >
    > Hi Koki,
    >
    >
    > Thanks for getting back!
    >
    >
    > May I ask you to follow the instruction and check if the issue still
    > persists:
    >
    >
    > 1. Delete Path Finder and its traces according to the article:
    >
    > http://support.cocoatech.com/kb/installation-and-compatibility/how-do-i-completely-uninstall-path-finder
    > (The AppCleaner option is highly recommended)
    > 2. Download the PF7 version of the app from our site
    >
    > 3. Connect your Dropbox in Dropbox app.
    > 4. Launch Path Finder and check if the issue persists.
    >
    >
    > Let me know how it goes!
    >
    >
    >
    > Best Regards,
    >
    > Mary
    >
    > Path Finder Support Team
    >
    >
    >
    >
    >
    > View this discussion at our support site online:
    > https://support.cocoatech.com/discussions/problems/150849-i-want-to-keep-open-the-shelf-window-always
    >
    > ---
    >
    > To unsubscribe and stop receiving emails from
    > https://support.cocoatech.com, visit
    > https://support.cocoatech.com/unsubscribe/a1729ee37c45b469f3936b8021c40d840ff032df
    >

  16. Support Staff 8 Posted by Path Finder Sup... on 05 Jun, 2020 04:31 AM

    Path Finder Support Team's Avatar

    Hi Koki,

    Thanks for getting back and letting me know!

    Can you please quit your Path Finder > re-login in your Dropbox application? Once you relogin, restart the computer and launch Path Finder.
    It should link your Dropbox by default.

    Let me know how it goes!

    Best Regards,
    Mary 
    Path Finder Support Team

  17. Path Finder Support Team closed this discussion on 05 Jun, 2020 04:31 AM.

  18. koki.katano re-opened this discussion on 05 Jun, 2020 06:46 AM

  19. 9 Posted by koki.katano on 05 Jun, 2020 06:46 AM

    koki.katano's Avatar

    Thank you for your suggestion.
    But I did the process and now again, but not good...

    Sorry but it's OK so, if I want to use Dropbox link, then I will use Finder
    or Dropbox App.

    Best regards,
    Koki

    2020年6月5日(金) 13:31 Path Finder Support Team <
    [email blocked]>:

    > From: Path Finder Support Team (Cocoatech Support)
    > Subject: I want to keep open the shelf window always.
    >
    > Hi Koki,
    >
    >
    > Thanks for getting back and letting me know!
    >
    > Can you please quit your Path Finder > re-login in your Dropbox
    > application? Once you relogin, restart the computer and launch Path Finder.
    > It should link your Dropbox by default.
    >
    > Let me know how it goes!
    >
    > Best Regards,
    > Mary
    > Path Finder Support Team
    >
    >
    >
    >
    >
    > View this discussion at our support site online:
    > https://support.cocoatech.com/discussions/problems/150849-i-want-to-keep-open-the-shelf-window-always
    >
    > ---
    >
    > To unsubscribe and stop receiving emails from
    > https://support.cocoatech.com, visit
    > https://support.cocoatech.com/unsubscribe/a1729ee37c45b469f3936b8021c40d840ff032df
    >

  20. Support Staff 10 Posted by Path Finder Sup... on 06 Jun, 2020 09:23 AM

    Path Finder Support Team's Avatar

    Hi Koki,

    It seems like the following thing is still remains due to incompatibility issues.

    Can you please try installing this version

    Make sure to reboot your computer after installation.

    Let me know how it goes!

    Best Regards,
    Mary 
    Path Finder Support Team

  21. Path Finder Support Team closed this discussion on 06 Jun, 2020 09:23 AM.

  22. koki.katano re-opened this discussion on 07 Jun, 2020 03:39 AM

  23. 11 Posted by koki.katano on 07 Jun, 2020 03:39 AM

    koki.katano's Avatar

    Hello,

    But it says;
    AccessDeniedAccess DeniedA7FC1F6858B6F9FE
    lNh6PmhrO2SP6o7MLYhqtWuFpKb8G2btf2qXczWvMOKcQGj3d5GCqXsH9GKp9LmuGS5/pSVuqww=

    Best regards,
    Koki

    2020年6月6日(土) 18:23 Path Finder Support Team <
    [email blocked]>:

    > From: Path Finder Support Team (Cocoatech Support)
    > Subject: I want to keep open the shelf window always.
    >
    > Hi Koki,
    >
    >
    > It seems like the following thing is still remains due to incompatibility
    > issues.
    >
    > Can you please try installing [this version](
    > https://support.cocoatech.com/discussions/problems/23846/r?go=aHR0cDovL2dldC5jb2NvYXRlY2guY29tL1BGN19CRVRBLnppcA%3D%3D
    > )?
    >
    > Make sure to reboot your computer after installation.
    >
    > Let me know how it goes!
    >
    > Best Regards,
    > Mary
    > Path Finder Support Team
    >
    >
    >
    >
    >
    > View this discussion at our support site online:
    > https://support.cocoatech.com/discussions/problems/150849-i-want-to-keep-open-the-shelf-window-always
    >
    > ---
    >
    > To unsubscribe and stop receiving emails from
    > https://support.cocoatech.com, visit
    > https://support.cocoatech.com/unsubscribe/a1729ee37c45b469f3936b8021c40d840ff032df
    >

  24. Support Staff 12 Posted by Path Finder Sup... on 08 Jun, 2020 05:52 AM

    Path Finder Support Team's Avatar

    Hi Koki,

    Can you please specify where exactly it states so? A screenshot would be very much appreciated.

    Looking forward to your reply!

    Best Regards,
    Mary 
    Path Finder Support Team

  25. Path Finder Support Team closed this discussion on 08 Jun, 2020 05:52 AM.

  26. koki.katano re-opened this discussion on 08 Jun, 2020 06:38 AM

  27. 13 Posted by koki.katano on 08 Jun, 2020 06:38 AM

    koki.katano's Avatar

    Hello,

    This is the screenshot.

    Best regards,
    Koki

    2020年6月8日(月) 14:52 Path Finder Support Team <
    [email blocked]>:

    > From: Path Finder Support Team (Cocoatech Support)
    > Subject: I want to keep open the shelf window always.
    >
    > Hi Koki,
    >
    >
    > Can you please specify where exactly it states so? A screenshot would be
    > very much appreciated.
    >
    > Looking forward to your reply!
    >
    > Best Regards,
    > Mary
    > Path Finder Support Team
    >
    >
    >
    >
    >
    > View this discussion at our support site online:
    > https://support.cocoatech.com/discussions/problems/150849-i-want-to-keep-open-the-shelf-window-always
    >
    > ---
    >
    > To unsubscribe and stop receiving emails from
    > https://support.cocoatech.com, visit
    > https://support.cocoatech.com/unsubscribe/a1729ee37c45b469f3936b8021c40d840ff032df
    >

  28. 14 Posted by koki.katano on 13 Jun, 2020 06:07 AM

    koki.katano's Avatar

    Dear Support Team,

    Could you send me the Beta version?
    I would like to try it as the last chance,

    Best regard,
    Koki

    2020年6月8日(月) 15:37 Koki KATANO <[email blocked]>:

    > Hello,
    >
    > This is the screenshot.
    >
    > Best regards,
    > Koki
    >
    > 2020年6月8日(月) 14:52 Path Finder Support Team <
    > [email blocked]>:
    >
    >> From: Path Finder Support Team (Cocoatech Support)
    >> Subject: I want to keep open the shelf window always.
    >>
    >> Hi Koki,
    >>
    >>
    >> Can you please specify where exactly it states so? A screenshot would be
    >> very much appreciated.
    >>
    >> Looking forward to your reply!
    >>
    >> Best Regards,
    >> Mary
    >> Path Finder Support Team
    >>
    >>
    >>
    >>
    >>
    >> View this discussion at our support site online:
    >> https://support.cocoatech.com/discussions/problems/150849-i-want-to-keep-open-the-shelf-window-always
    >>
    >> ---
    >>
    >> To unsubscribe and stop receiving emails from
    >> https://support.cocoatech.com, visit
    >> https://support.cocoatech.com/unsubscribe/a1729ee37c45b469f3936b8021c40d840ff032df
    >>
    >

  29. Support Staff 15 Posted by Path Finder Sup... on 13 Jun, 2020 12:40 PM

    Path Finder Support Team's Avatar

    Hi Koki,

    Mary from Path Finder support here!

    I'll doublecheck with our developer whether we have any beta versions of PF8 available and will follow-up on this once there is any update from him!

    Have a great day!

    Best Regards,
    Mary 
    Path Finder Support Team

  30. Path Finder Support Team closed this discussion on 13 Jun, 2020 12:40 PM.

  31. Path Finder Support Team re-opened this discussion on 25 Jun, 2020 08:27 AM

  32. Support Staff 16 Posted by Path Finder Sup... on 25 Jun, 2020 08:27 AM

    Path Finder Support Team's Avatar

    Hi Koki,

    Mary from Path Finder support here!

    Unfortunately, I am here to let you know that we don't have any PF8 beta versions available. However, I have reviewed your screenshots once again and it seems like the window that opens to log you in to Dropbox does not react to the information you have entered and therefore, Login button is unresponsive. My suspect is that these versions are not compatible with the macOS El Capitan anymore and thus, won't allow you to log in.

    As the last resort, can you please change the language of your computer to English > set your default browser to Google Chrome > reboot your computer > launch Path Finder and try to connect it once again?

    Let me know how it goes!

    Best Regards,
    Mary 
    Path Finder Support Team

  33. Path Finder Support Team closed this discussion on 25 Jun, 2020 08:27 AM.

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