Pathfinder asks to purchase for second account on the same mac

Frank3210's Avatar

Frank3210

12 Aug, 2019 08:26 PM

Pathfinder works fine on my account, but when my wife logs on on her account it asks to purchase a license.
Is this normal? So yes how do I prevent that it is visible on her account.
Is it not normal, how do I have to solve it without buying a second time for the same mac?

Kind Greetings
Frank

  1. Support Staff 1 Posted by Path Finder Sup... on 14 Aug, 2019 07:49 AM

    Path Finder Support Team's Avatar

    Hi Frank,

    Path Finder 8 activations are isolated to the current user. To allow using Path Finder 8 on another user profile, you would need to activate it.

    Note that Path Finder licenses are per-user and come with 3 simultaneous activations (you may revoke unused activations). As far as I can see only one is currently in use.

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 14 Aug, 2019 07:49 AM.

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