Removing old network drives that are no longer working

Johannes's Avatar

Johannes

01 Aug, 2019 07:35 PM

Hello,

How can I remove an old network drive that has stopped working. It shows up in the side bar, but when clicked I get a message saying I can't connect to it since it no longer exists. How can I stop the old network drive showing up in the side bar?

  1. Support Staff 1 Posted by Path Finder Sup... on 08 Aug, 2019 10:27 AM

    Path Finder Support Team's Avatar

    Hi Johannes,

    Which version of macOS and Path Finder are you running?

    Does it show up under Favorites or Devices?

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 08 Aug, 2019 10:27 AM.

  3. Johannes Lyytikkä re-opened this discussion on 08 Aug, 2019 11:32 AM

  4. 2 Posted by Johannes Lyytik... on 08 Aug, 2019 11:32 AM

    Johannes Lyytikkä's Avatar

    Hello,

    I’m using the latest version of both the macOS (10.14.6) and Pathfinder
    (8.5.4).

    It shows up under Devices when the Network computer (NAS) is available.

    Best regards,
    Johannes Lyytikkä

  5. Path Finder Support Team closed this discussion on 10 Aug, 2019 10:47 AM.

  6. Path Finder Support Team re-opened this discussion on 10 Aug, 2019 10:49 AM

  7. Support Staff 3 Posted by Path Finder Sup... on 10 Aug, 2019 10:49 AM

    Path Finder Support Team's Avatar

    Hi Johannes,

    If you are comfortable with the Terminal, may I ask you to perform the following command:
    ls -l /Volumes

    This command is safe and it will list all currently mounted drives on your mac. Please, let me know the output (specifically, if one or more entries match the name of your NAS).

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  8. Path Finder Support Team closed this discussion on 10 Aug, 2019 10:49 AM.

  9. Johannes Lyytikkä re-opened this discussion on 13 Aug, 2019 07:31 PM

  10. 4 Posted by Johannes Lyytik... on 13 Aug, 2019 07:31 PM

    Johannes Lyytikkä's Avatar

    Hi,

    The command does list my local drives and even the Time Machine drive in my
    network, but the other two network drives (one AFP that works) and the old
    one that doesn’t, don’t show up in the list.

    Best regards,
    Johannes

    Päällä 10. elokuuta 2019 klo 13.49.10, Path Finder Support Team (
    [email blocked]) kirjoitti:

    From: Path Finder Support Team (Cocoatech Support)
    Subject: Removing old network drives that are no longer working

    Hi Johannes,

    If you are comfortable with the Terminal, may I ask you to perform the
    following command:
    ls -l /Volumes

    This command is safe and it will list all currently mounted drives on your
    mac. Please, let me know the output (specifically, if one or more entries
    match the name of your NAS).

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan
    Path Finder Support Team

    View this discussion at our support site online:
    https://support.cocoatech.com/discussions/problems/147436-removing-old-network-drives-that-are-no-longer-working

    ---

    Reply with #ignore to stop receiving notifications for this discussion.

  11. Support Staff 5 Posted by Path Finder Sup... on 14 Aug, 2019 11:00 AM

    Path Finder Support Team's Avatar

    Hi Johannes,

    Could you please try quitting and relaunching Path Finder?

    Looking forward to your reply.

    Best Regards,
    Jordan 
    Path Finder Support Team

  12. Path Finder Support Team closed this discussion on 14 Aug, 2019 11:00 AM.

  13. Johannes Lyytikkä re-opened this discussion on 14 Aug, 2019 11:15 AM

  14. 6 Posted by Johannes Lyytik... on 14 Aug, 2019 11:15 AM

    Johannes Lyytikkä's Avatar

    Hi,

    I have tried that, reinstalling and also reinstalling + manual cleanup of
    settings, but non of these have helped.

    Best regards,
    Johannes

  15. Support Staff 7 Posted by Path Finder Sup... on 14 Aug, 2019 11:22 AM

    Path Finder Support Team's Avatar

    Hi Johannes, 

    Do you see this stuck drive in a new sidebar module (Window -> Modules)? In Finder?

    Could you send us a sample (a snapshot) of PathFinder process in a separate file? This will enable us to analyze what happens with the application. Here's how to get it:

    1. Open Path Finder and reproduce the problem.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Looking forward to your reply.

    Best Regards,
    Jordan
    Path Finder Support Team

  16. Path Finder Support Team closed this discussion on 14 Aug, 2019 11:22 AM.

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