Missing options on right click > Information

w.schoeler's Avatar

w.schoeler

22 Jul, 2019 10:44 AM

During configuring my new PF 8 I lost all options of the right click: menue 1. item: Information. I don't know how to get them back.

  1. Support Staff 1 Posted by Path Finder Sup... on 22 Jul, 2019 01:36 PM

    Path Finder Support Team's Avatar

    Hi Wilfried, 

    Are you able to add modules from Window -> Modules to this window?

    If not, may I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
      (The AppCleaner option is highly recommended) 
    2. Download the latest version of the app from our site

    3. Launch Path Finder and move it to the Apps folder as the app suggests

    Let me know how it goes. 

    Best Regards, 

    Jordan

    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 22 Jul, 2019 01:36 PM.

  3. w.schoeler re-opened this discussion on 27 Jul, 2019 06:44 PM

  4. 2 Posted by w.schoeler on 27 Jul, 2019 06:44 PM

    w.schoeler's Avatar

    Hi Jordan!

    I dragged the Information Module into PF. The module showed all informations in its window.
    But the right click > Information window was still empty.
    Then I reinstalled PF8 as you recommended. Now everything is ok again.

    Best regards
    Wilfried

    > Am 22.07.2019 um 15:36 schrieb Path Finder Support Team <[email blocked]>:
    >
    > From: Path Finder Support Team (Cocoatech Support)
    > Subject: Missing options on right click > Information
    >
    > Hi Wilfried,
    >
    >
    > Are you able to add modules from Window -> Modules to this window?
    >
    >
    > If not, may I ask you to follow the instruction and check if the issue still persists:
    >
    >
    > 1. Delete Path Finder and its traces according to the article:
    > http://support.cocoatech.com/kb/installation-and-compatibility/how-do-i-completely-uninstall-path-finder
    > (The AppCleaner option is highly recommended)
    > 2. Download the latest version of the app from our site
    >
    > 3. Launch Path Finder and move it to the Apps folder as the app suggests
    >
    >
    > Let me know how it goes.
    >
    >
    >
    > Best Regards,
    >
    > Jordan
    >
    > Path Finder Support Team
    >
    >
    >
    >
    >
    > View this discussion at our support site online: https://support.cocoatech.com/discussions/problems/146456-missing-options-on-right-click-information
    >
    > ---
    >
    > Reply with #ignore to stop receiving notifications for this discussion.

  5. Path Finder Support Team closed this discussion on 01 Aug, 2019 01:31 PM.

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