crashed same problems

Anne-Marie Helwaser's Avatar

Anne-Marie Helwaser

08 Jul, 2019 01:30 AM

previous conversation: Pathfinder crashes every day and sometimes ties up my machine for up to 5 minutes! Please FIX!
Started by msatterwhite via webare
Are you fixing the issue described above anytime soon? I have exactly the same situation.I have a license and I had to reinstall Pathfinder several times last week. When can you fix this terribly annoying issue!

  1. Support Staff 1 Posted by Path Finder Sup... on 18 Jul, 2019 02:33 PM

    Path Finder Support Team's Avatar

    Hi Anne, 

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
      (The AppCleaner option is highly recommended) 
    2. Download the latest version of the app from our site

    3. Launch Path Finder and move it to the Apps folder as the app suggests

    Let me know how it goes. 

    Best Regards, 

    Jordan

    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 18 Jul, 2019 02:33 PM.

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