Can't eject device

eeweir's Avatar

eeweir

13 Jun, 2019 07:03 PM

An app installer appearing under devices in the sidebar will not eject. Error -47 is reported.

  1. Support Staff 1 Posted by Path Finder Sup... on 26 Jun, 2019 04:28 PM

    Path Finder Support Team's Avatar

    Hi Eric,

    Could you send us a sample (a snapshot) of PathFinder process in a separate file - this will enable us to analyze what happens with the application. Here's how to get it:

    1. Open Path Finder and reproduce the problem.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Looking forward to your reply.

    Best Regards,
    Jordan
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 26 Jun, 2019 04:28 PM.

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