Crashing Often (v8.3.9)

D N's Avatar

D N

17 Apr, 2019 08:51 PM

Path Finder has been crashing way too often for me, something along the lines of 5x per day. I've been using since ~2013, and I'm not sure when the crashing started but I think it was in v8.

What steps can I take to start debugging?

  1. Support Staff 1 Posted by Path Finder Sup... on 24 Apr, 2019 06:50 AM

    Path Finder Support Team's Avatar

    Hi,

    I'm sorry for the delayed follow-up, your message was, unfortunately, buried in the spam folder!

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
      (The AppCleaner option is highly recommended) 
    2. Download the latest version of the app from our site
    3. Launch Path Finder and move it to the Apps folder as the app suggests

    Note that your preferences will be reset.

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 24 Apr, 2019 06:50 AM.

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