"Reveal in Path Finder" - no icon/app found for Finder

Tom's Avatar

Tom

11 Apr, 2019 05:17 AM

Following this tutorial I am stopped at the point where the "Reveal in Path Finder" window opens. The icon is greyed-out and cannot be clicked and the next step cannot be executed:

"Click the button to the left (showing Path Finder application icon) and it will reveal above mentioned helper application in a new Apple's Finder window, just like in the picture below."

Path Finder is set as the default browser and has been un-quarantined by using step 2 from this page.

I'd like to use the feature but can't set it up. Can you help?

  1. Support Staff 1 Posted by Path Finder Sup... on 11 Apr, 2019 05:27 PM

    Path Finder Support Team's Avatar

    Hi Tom,

    Which versions of macOS and Path Finder do you have installed?

    Looking forward to your reply!

    Best Regards,
    Jordan 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 11 Apr, 2019 05:27 PM.

  3. Tom re-opened this discussion on 11 Apr, 2019 05:30 PM

  4. 2 Posted by Tom on 11 Apr, 2019 05:30 PM

    Tom's Avatar

    Mac OS 10.14.4 (18E226)

    PF 8.3.6

    I had to downgrade one version of PF because 8.3.9 would totally freeze up everything and was unusable.

  5. Support Staff 3 Posted by Path Finder Sup... on 12 Apr, 2019 02:40 PM

    Path Finder Support Team's Avatar

    Hi Tom,

    The "Reveal" icon is located inside the Path Finder.app package. 
    Please, make sure that you have allowed Path Finder access to Finder in System Preferences -> Security&Privacy -> Privacy -> Automation.
    You may also locate it manually: Control + Click on the Path Finder.app and choose "Show Package Contents". Navigate down the Contents -> Helpers directories.

    Once the folder is opened, drag the Reveal helper into the toolbar while holding Command button. 

    Let me know how it goes.

    Best Regards,
    Jordan 
    Path Finder Support Team

  6. Path Finder Support Team closed this discussion on 12 Apr, 2019 02:40 PM.

  7. Tom re-opened this discussion on 12 Apr, 2019 08:00 PM

  8. 4 Posted by Tom on 12 Apr, 2019 08:00 PM

    Tom's Avatar

    Hi Jordan,

    I was able to manually place the PF icon in the Finder toolbar, (yay!) but using it coughs up "Not authorized to send Apple events to Finder. (-1743)".

    Path Finder does not appear in the app list at "Preferences -> Security&Privacy -> Privacy -> Automation." Perhaps this is the reason for this problem and others. Do I reinstall or is there other recommended action?

    Thanks.

  9. Support Staff 5 Posted by Path Finder Sup... on 12 Apr, 2019 08:24 PM

    Path Finder Support Team's Avatar

    Hi Tom, 

    Please follow the instruction and check if the issue still persists: 

    1. Make sure that Path Finder is located in the Applications folder
      (in case you are using macOS Mojave) Use System Preferences > Security & Privacy > grant Full Disk Access to Path Finder

    2. Open your terminal and paste the following command to check if Path Finder has been slapped with the quarantined extended attribute:
      xattr /Applications/"Path Finder.app"

    3. If you see com.apple.quarantine returned as output from that last command, then go ahead and run this next command:
      xattr -d com.apple.quarantine /Applications/"Path Finder.app"

    You won't get any feedback or output from that command, but that's okay because you can just run the first command again to see for yourself if the com.apple.quarantine attribute shows up again. It shouldn't, and now Path Finder is freed from Apple quarantine jail. Restart your PathFinder now. 

    Don't hesitate to contact us should any questions arise. 

    Best Regards,
    Jordan
    Path Finder Support Team 

  10. Path Finder Support Team closed this discussion on 12 Apr, 2019 08:24 PM.

  11. Tom re-opened this discussion on 12 Apr, 2019 08:34 PM

  12. 6 Posted by Tom on 12 Apr, 2019 08:34 PM

    Tom's Avatar
    • Path Finder is confirmed located in the Applications folder
    • 'Full Disk Access' foe Path Finder is confirmed under "Accessibility" (but PF is still not found under "Automation")
    • Path Finder is not under quarantine.

    Restart PF; symptoms remain.

  13. Support Staff 7 Posted by Path Finder Sup... on 12 Apr, 2019 09:23 PM

    Path Finder Support Team's Avatar

    Hi Tom, 

    In this case, please do follow the instruction to reinstall Path Finder and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
      (The AppCleaner option is highly recommended) 
    2. Download the latest version of the app from our site
    3. Launch Path Finder and move it to the Apps folder as the app suggests

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  14. Path Finder Support Team closed this discussion on 12 Apr, 2019 09:23 PM.

  15. Tom re-opened this discussion on 12 Apr, 2019 10:24 PM

  16. 8 Posted by Tom on 12 Apr, 2019 10:24 PM

    Tom's Avatar

    Solved.

    Thank you.

  17. Path Finder Support Team closed this discussion on 12 Apr, 2019 10:54 PM.

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