Can't mount shares in Path Finder but I can in Finder

beirne's Avatar

beirne

23 Mar, 2019 11:53 PM

Since file shares on Apple became SMB-only, I have been unable to mount them from Path Finder, I have to go to Finder to do the mount. If I double-click on a host to get its shares I get this error:

There was a problem connecting to the server "serverhostname".

I have attached a screenshot showing the rest of the message.

I am running Path Finder 8.3.9, on Mojave 10.14.3.

  1. Support Staff 1 Posted by Path Finder Sup... on 24 Mar, 2019 08:18 AM

    Path Finder Support Team's Avatar

    Hi,

    Thanks for contacting us!

    May I ask what info do you enter in the address field when you are connecting?

    Looking forward to your reply.

    Best Regards,
    Jordan 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 24 Mar, 2019 08:18 AM.

  3. beirne re-opened this discussion on 24 Mar, 2019 01:22 PM

  4. 2 Posted by beirne on 24 Mar, 2019 01:22 PM

    beirne's Avatar

    Hi Jordan,

    I'm not going to the address field, I'm just clicking on the host icon
    on the left. Here's a picture to clarify things.

    Opening Charleston in this way in PF worked fine until afp stopped
    working after a MacOS upgrade and I switched to smb.

    If I mount the share, which is my home directory on Charleston, I can
    see it in the Devices list after Quito and MacIntosh HD in the sidebar.
    I went there in Path Finder and got the Info on a file to see the path.
    Here it is. I think it shows "beirne1" because this is the second time I
    mounted it, and in any case the share works fine when mounted from
    regular Finder.

  5. Support Staff 3 Posted by Path Finder Sup... on 24 Mar, 2019 03:04 PM

    Path Finder Support Team's Avatar

    Hi beirne, 

    Please follow the instruction and check if the issue still persists: 

    1. Make sure that Path Finder is located in the Applications folder
      (in case you are using macOS Mojave) Use System Preferences > Security & Privacy > grant Full Disk Access to Path Finder

    2. Open your terminal and paste the following command to check if Path Finder has been slapped with the quarantined extended attribute:

    xattr /Applications/"Path Finder.app"

    1. If you see com.apple.quarantine returned as output from that last command, then go ahead and run this next command:

    xattr -d com.apple.quarantine /Applications/"Path Finder.app"

    You won't get any feedback or output from that command, but that's okay because you can just run the first command again to see for yourself if the com.apple.quarantine attribute shows up again. It shouldn't, and now Path Finder is freed from Apple quarantine jail. Restart your PathFinder now. 

    Don't hesitate to contact us should any questions arise. 

    Best Regards,
    Jordan
    Path Finder Support Team 

  6. Path Finder Support Team closed this discussion on 24 Mar, 2019 03:04 PM.

  7. beirne re-opened this discussion on 25 Mar, 2019 12:42 PM

  8. 4 Posted by beirne on 25 Mar, 2019 12:42 PM

    beirne's Avatar

    Hi Jordan,

    I followed your instructions and gave full disk access to
    /Applications/Path Finder.app and restarted the program but it still
    can't open the view of the remote system.

    I also ran xattr, which returned nothing.

    bash-3.2# xattr /Applications/"Path Finder.app"
    bash-3.2#

    In case it helps, here is what comes up in the Console logs when I try
    to open the remote system. I see it is trying to open an afp link, but
    Charleston is only doing smb now since Apple seems to have done away
    with afp.

    default    08:32:18.196453 -0400    Path Finder    27366555: RECEIVED
    OUT-OF-SEQUENCE NOTIFICATION: 0 vs 3318, 513, <private>
    default    08:32:19.838293 -0400    Path Finder    27366555: RECEIVED
    OUT-OF-SEQUENCE NOTIFICATION: 1079 vs 3566, 512, <private>
    default    08:32:19.921646 -0400    Path Finder    An error occurred
    while trying to mount "afp://Charleston._afpovertcp._tcp.local"., err:
    Error: -6003
    default    08:32:21.053141 -0400    Path Finder    27366555: RECEIVED
    OUT-OF-SEQUENCE NOTIFICATION: 0 vs 3320, 513, <private>

    Thanks,
    Beirne

  9. Support Staff 5 Posted by Path Finder Sup... on 25 Mar, 2019 05:28 PM

    Path Finder Support Team's Avatar

    Hi,

    Thanks for reporting this.

    I will forward the issue to our development team!

    Best Regards, 
    Jordan
    Path Finder Support Team 

  10. Path Finder Support Team closed this discussion on 25 Mar, 2019 05:28 PM.

  11. beirne re-opened this discussion on 31 Mar, 2019 12:54 AM

  12. 6 Posted by beirne on 31 Mar, 2019 12:54 AM

    beirne's Avatar

    So what did the development team say?

  13. Support Staff 7 Posted by Path Finder Sup... on 01 Apr, 2019 12:29 PM

    Path Finder Support Team's Avatar

    Hi,

    We've added the issue you've reported to the issues list.
    There were other reports as well so our development team did not have a chance to look at your report yet, sorry.

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  14. Path Finder Support Team closed this discussion on 01 Apr, 2019 12:29 PM.

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