tools panel does not work with program icons

firebutton's Avatar

firebutton

08 Mar, 2019 06:12 PM

Hi !
After upgrade to latest PF, tools panel is disabling option for put programm icons. But old icons is work. When i once remove some icon from panel then never have changing. Its very very bad, because i use PF a lot of years and like it option its very easy to work for quick access to any program or some file !!!
OSX 10.14.3

  1. Support Staff 1 Posted by Path Finder Sup... on 09 Mar, 2019 12:46 PM

    Path Finder Support Team's Avatar

    Hi, 

    Please follow the instruction and check if the issue still persists: 

    1. Make sure that Path Finder is located in the Applications folder
      (in case you are using macOS Mojave) Use System Preferences > Security & Privacy > grant Full Disk Access to Path Finder

    2. Open your terminal and paste the following command to check if Path Finder has been slapped with the quarantined extended attribute:
      xattr /Applications/"Path Finder.app"

    3. If you see com.apple.quarantine returned as output from that last command, then go ahead and run this next command:
      xattr -d com.apple.quarantine /Applications/"Path Finder.app"

    You won't get any feedback or output from that command, but that's okay because you can just run the first command again to see for yourself if the com.apple.quarantine attribute shows up again. It shouldn't, and now Path Finder is freed from Apple quarantine jail. Restart your PathFinder now. 

    Don't hesitate to contact us should any questions arise. 

    Best Regards,
    Jordan
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 09 Mar, 2019 12:46 PM.

  3. firebutton re-opened this discussion on 09 Mar, 2019 02:45 PM

  4. 2 Posted by firebutton on 09 Mar, 2019 02:45 PM

    firebutton's Avatar

    Hi,

    Still does not work 路‍♂️

    I really try all your steps one by one, restarting computer… nothing.

  5. 3 Posted by firebutton on 09 Mar, 2019 03:30 PM

    firebutton's Avatar

    Ohh. From 2008 i use this option on PF like a very useful, but today is not work. Very strange.
    What i may to do any else ?

  6. Path Finder Support Team closed this discussion on 10 Mar, 2019 11:32 AM.

  7. Path Finder Support Team re-opened this discussion on 10 Mar, 2019 11:33 AM

  8. Support Staff 4 Posted by Path Finder Sup... on 10 Mar, 2019 11:33 AM

    Path Finder Support Team's Avatar

    Hi, 

    There is one more thing we could try:

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
      (The AppCleaner option is highly recommended) 
    2. Download the latest version of the app from our site

    3. Launch Path Finder and move it to the Apps folder as the app suggests

    Note that all your preferences will be replaced with defaults.

    Let me know how it goes. 

    Best Regards, 

    Jordan

    Path Finder Support Team 

  9. Path Finder Support Team closed this discussion on 10 Mar, 2019 11:33 AM.

  10. firebutton re-opened this discussion on 10 Mar, 2019 02:04 PM

  11. 5 Posted by firebutton on 10 Mar, 2019 02:04 PM

    firebutton's Avatar

    Hi !
    Day ago i already done that, but using AppZapper for deep delete. but no effective.
    So I'll follow your advice and return to you with result.
    Many thanks !!!

  12. Path Finder Support Team closed this discussion on 12 Mar, 2019 09:24 AM.

  13. firebutton re-opened this discussion on 16 Mar, 2019 03:14 AM

  14. 6 Posted by firebutton on 16 Mar, 2019 03:14 AM

    firebutton's Avatar

    3 times deep delete PF, reboot system, check all plist and etc... and nothing ( cant put any icon for tools panel (( may be use team viewer and You will check what happen ? tnx.

  15. Support Staff 7 Posted by Path Finder Sup... on 16 Mar, 2019 03:36 PM

    Path Finder Support Team's Avatar

    Hi,

    Sorry for the delayed reply!

    Toolbar's "Accept dropped items" does not seem to work correctly on macOS Mojave.
    We've already submitted it to our developers, sorry for the inconvenience. 

    Make sure to let us know should any further questions arise. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  16. Path Finder Support Team closed this discussion on 16 Mar, 2019 03:36 PM.

  17. firebutton re-opened this discussion on 25 May, 2019 08:43 AM

  18. 8 Posted by firebutton on 25 May, 2019 08:43 AM

    firebutton's Avatar

    Hello !

    After update to new version is still nothing happen with my problem 

    Half year i waiting for fix this.

    Do you have good news for me ?

    Tnx.

    Best RGDS,

    Pavel Toloknov - +7-916-184-2445 - +7-929-974-2445 ✉

    > 16 марта 2019 г., в 18:36, Path Finder Support Team <[email blocked] <mailto:[email blocked]>> написал(а):
    >
    > From: Path Finder Support Team (Cocoatech Support)
    > Subject: tools panel does not work with program icons
    >
    > Hi,
    >
    >
    > Sorry for the delayed reply!
    >
    >
    > Toolbar's "Accept dropped items" does not seem to work correctly on macOS Mojave.
    > We've already submitted it to our developers, sorry for the inconvenience.
    >
    >
    > Make sure to let us know should any further questions arise.
    >
    >
    > Best Regards,
    > Jordan
    > Path Finder Support Team
    >
    >
    >
    >
    >
    > View this discussion at our support site online: https://support.cocoatech.com/discussions/problems/134160-tools-panel-does-not-work-with-program-icons <https://support.cocoatech.com/discussions/problems/134160-tools-panel-does-not-work-with-program-icons>
    >
    > ---
    >
    > To unsubscribe and stop receiving emails from https://support.cocoatech.com <https://support.cocoatech.com/>, visit https://support.cocoatech.com/unsubscribe/2220524da28040ae128481e56e6829fa2bb97a27 <https://support.cocoatech.com/unsubscribe/2220524da28040ae128481e56e6829fa2bb97a27>

  19. Support Staff 9 Posted by Path Finder Sup... on 25 May, 2019 09:23 AM

    Path Finder Support Team's Avatar

    Hi,

    As far as we can tell since macOS Mojave Apple changed the behavior of the standard macOS UI component (NSToolbar) we use for the toolbar in Path Finder. 
    There were no changes in Path Finder 7 or 8 regarding the toolbar behavior, but following this change in macOS components, "Accept dropped items" in Path Finder 7 and Path Finder 8 no longer works on macOS Mojave. Note that macOS High Sierra and earlier versions are not affected.

    Our developers are looking on a workaround that will bring it back.

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  20. Path Finder Support Team closed this discussion on 25 May, 2019 09:23 AM.

  21. firebutton re-opened this discussion on 25 May, 2019 09:27 AM

  22. 10 Posted by firebutton on 25 May, 2019 09:27 AM

    firebutton's Avatar

    Many thanks that your team still work around it. Good luck.

    > 25 мая 2019 г., в 12:23, Path Finder Support Team <[email blocked]> написал(а):
    >
    > From: Path Finder Support Team (Cocoatech Support)
    > Subject: tools panel does not work with program icons
    >
    > Hi,
    >
    > As far as we can tell since macOS Mojave Apple changed the behavior of the standard macOS UI component (NSToolbar) we use for the toolbar in Path Finder.
    > There were no changes in Path Finder 7 or 8 regarding the toolbar behavior, but following this change in macOS components, "Accept dropped items" in Path Finder 7 and Path Finder 8 no longer works on macOS Mojave. Note that macOS High Sierra and earlier versions are not affected.
    >
    > Our developers are looking on a workaround that will bring it back.
    >
    > Please feel free to write us back and we will be happy to assist you.
    >
    > Best Regards,
    > Jordan
    > Path Finder Support Team
    >
    >
    >
    >
    >
    > View this discussion at our support site online: https://support.cocoatech.com/discussions/problems/134160-tools-panel-does-not-work-with-program-icons
    >
    > ---
    >
    > To unsubscribe and stop receiving emails from https://support.cocoatech.com, visit https://support.cocoatech.com/unsubscribe/2220524da28040ae128481e56e6829fa2bb97a27

  23. Path Finder Support Team closed this discussion on 25 May, 2019 10:35 AM.

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