Missing thumbnail

thewags's Avatar


26 Apr, 2013 10:53 PM

In a browser window, I have it set to show thumbnails. Sometimes the thumbnail does not show up. Example attached. In this case, the files were images edited in Photoshop. If I open the file in Preview and re-save it, the thumbnail shows up. I don't know if there are other examples where the missing image is not Photoshopped, but I will start paying attention.


  1. 1 Posted by Damazio on 29 Apr, 2013 10:10 AM

    Damazio's Avatar

    Bill, the dev team are investigating the issue with thumbnails and Adobe products and scanning software (open ticket nr. 190).

    We'll let you know when there's an update.

  2. Damazio closed this discussion on 29 Apr, 2013 10:10 AM.

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