Sidebar got reset to default, impossible to restore

Leo Revzin's Avatar

Leo Revzin

24 Feb, 2019 06:18 AM

I'm using Path Finder for several months already.

Suddenly, all my sidebar preferences got reset to default (that is, all my custom items in sidebar are gone).

I had a copy of the preferences plist file saved - but when I copy it to the Preferences folder it doesn't help. The sidebar is still in its default state.

It's a big disaster as I had my sidebar carefully set up with tons of items.

Here's the chain of events how it started:

-Suddenly, the Get Info window became empty. -I relaunched Path Finder -Now my sidebar is in default state.

How can I restore the sidebar preferences? Like I mentioned, I have a copy of the preferences plist file I made when my sidebar was set up.

Thanks,
Leo

  1. 1 Posted by Enrico on 24 Feb, 2019 01:51 PM

    Enrico's Avatar

    Same here.
    The sidebar got back to default. It's the first time this happens with this version of Pathfinder. Happened once with the previous version as well though.

    Is it possible to recover the sidebar or should I start again?
    How can I prevent it from happening again?

    Thanks

    Enrico

  2. 2 Posted by eagles9999 on 25 Feb, 2019 02:49 AM

    eagles9999's Avatar

    Yes... I am getting similar in the latest version.
    Every time my computer crashes or Pathfinder crashes I lose every change I have made to the sidebar. Icons, colours.

    It is so frigging annoying! It happens so often and at times for no reason whatsoever....just closing and reopening Pathfinder.

    Clearly it is a bug and really poor quality control on behalf of cocoatech.

    A demonstration in how to take a really good app and make it worse. >:-(

    Surely you can save these sidebar changes somewhere so easily restored?
    Apparently not!

    Not Happy Jan!

  3. Path Finder Support Team closed this discussion on 25 Feb, 2019 11:46 AM.

  4. Path Finder Support Team re-opened this discussion on 25 Feb, 2019 11:47 AM

  5. Support Staff 3 Posted by Path Finder Sup... on 25 Feb, 2019 11:47 AM

    Path Finder Support Team's Avatar

    Hi, 

    We are sorry to hear about this issue. 

    I'd suggest saving your Sidebar preferences using little gear button next to the "Sidebar" header > Settings. 
    I'm afraid the only option to try here is to restore a Time Machine backup.
    Unfortunately, I can't guarantee the result. 

    Here's what we usually suggest in order to prevent this from happening: 

    1. Make sure that Path Finder is located in the Applications folder
      (in case you are using macOS Mojave) Use System Preferences > Security & Privacy > grant Full Disk Access to Path Finder

    2. Open your terminal and paste the following command to check if Path Finder has been slapped with the quarantined extended attribute:

    xattr /Applications/"Path Finder.app"

    1. If you see com.apple.quarantine returned as output from that last command, then go ahead and run this next command:

    xattr -d com.apple.quarantine /Applications/"Path Finder.app"

    You won't get any feedback or output from that command, but that's okay because you can just run the first command again to see for yourself if the com.apple.quarantine attribute shows up again. It shouldn't, and now Path Finder is freed from Apple quarantine jail. Restart your PathFinder now. 

    Don't hesitate to contact us should any questions arise. 

    Best Regards,
    Jordan
    Path Finder Support Team 

  6. Path Finder Support Team closed this discussion on 25 Feb, 2019 11:47 AM.

  7. Enrico Nebbia re-opened this discussion on 26 Feb, 2019 09:06 AM

  8. 4 Posted by Enrico Nebbia on 26 Feb, 2019 09:06 AM

    Enrico Nebbia's Avatar

    Tx, I’ll try this out
      

      
    Enrico
      

      
      

      
      
    >

  9. Path Finder Support Team closed this discussion on 26 Feb, 2019 09:34 AM.

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