Files and directories under mail folder are not shown in PF8 but can be seen in Finder

kamel13's Avatar

kamel13

15 Feb, 2019 09:38 AM

Files and directories under mail folder (/Users//Library/Mail) are not shown in PF8 but can be listed in Finder.

See attachment 1 and 2 for full details and illustrations.
[http://elfadl.com/downloads/1.png] [http://elfadl.com/downloads/2.png]

If I use TERMINAL, (see attachment 3) I cannot list the directory even when I am super user!!!
[http://elfadl.com/downloads/3.png]

** Permission Repair: ** I tested the above before and after I did repair permissions.

S/W Versions
Mac: 10.14.3 (18D109) but it did not work on all previous versions of Mojave.
PF: 8.3.8 (1923) (same with previous versions of PF8 as far as I could tell)

** Functional use (Why I need to have access to this directory): ** When I receive an email which happens to contain a virus sometimes I need to delete it manually, Sophos provides a direct link to the location of the infected attachment.
I cannot delete the file directly (hiliting the file to delete it will cause Sophos to have a fit and refuse to delete the file) but I can delete the sub directory that the infected file resides in with no problem!
If I use the Go to command () in:
1. PF8, nothing shows! 2. Finder, everything shows and I can delete the directory!

  1. Support Staff 1 Posted by Path Finder Sup... on 15 Feb, 2019 10:27 AM

    Path Finder Support Team's Avatar

    Hi Kamel, 

    Please follow the instruction and check if the issue still persists: 

    1. Make sure that Path Finder is located in the Applications folder
      (in case you are using macOS Mojave) Use System Preferences > Security & Privacy > grant Full Disk Access to Path Finder

    2. Open your terminal and paste the following command to check if Path Finder has been slapped with the quarantined extended attribute:
      xattr /Applications/"Path Finder.app"

    3. If you see com.apple.quarantine returned as output from that last command, then go ahead and run this next command:
      xattr -d com.apple.quarantine /Applications/"Path Finder.app"

    You won't get any feedback or output from that command, but that's okay because you can just run the first command again to see for yourself if the com.apple.quarantine attribute shows up again. It shouldn't, and now Path Finder is freed from Apple quarantine jail. Restart your PathFinder now. 

    Don't hesitate to contact us should any questions arise. 

    Best Regards,
    Jordan
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 15 Feb, 2019 10:27 AM.

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