Issue with tagging a selection of files

rkranendonk's Avatar

rkranendonk

07 Feb, 2019 01:17 PM

If you select multiple files, trying to add a tag that already exists for some of the files, generates the following error: Tags cannot be changed for some of the selected items.
The same occurs when trying to remove a tag that does not exist for some of the files.

  1. Support Staff 1 Posted by Path Finder Sup... on 08 Feb, 2019 10:30 AM

    Path Finder Support Team's Avatar

    Hi Richard, 

    Please follow the instruction and check if the issue still persists: 

    1. Make sure that Path Finder is located in the Applications folder
      (in case you are using macOS Mojave) Use System Preferences > Security & Privacy > grant Full Disk Access to Path Finder

    2. Open your terminal and paste the following command to check if Path Finder has been slapped with the quarantined extended attribute:
      xattr /Applications/"Path Finder.app"

    3. If you see com.apple.quarantine returned as output from that last command, then go ahead and run this next command:
      xattr -d com.apple.quarantine /Applications/"Path Finder.app"

    You won't get any feedback or output from that command, but that's okay because you can just run the first command again to see for yourself if the com.apple.quarantine attribute shows up again. It shouldn't, and now Path Finder is freed from Apple quarantine jail. Restart your PathFinder now. 

    Don't hesitate to contact us should any questions arise. 

    Best Regards,
    Jordan
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 08 Feb, 2019 10:30 AM.

  3. rkranendonk re-opened this discussion on 10 Feb, 2019 03:00 PM

  4. 2 Posted by rkranendonk on 10 Feb, 2019 03:00 PM

    rkranendonk's Avatar

    Hi,

    I followed the instructions but the issue still persists.

    --

    Met vriendelijke groet, Kind regards,
    Richard Kranendonk
    t: +31 6 286 388 46

  5. Support Staff 3 Posted by Path Finder Sup... on 11 Feb, 2019 03:54 PM

    Path Finder Support Team's Avatar

    Hi Richard, 

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
      (The AppCleaner option is highly recommended) 
    2. Download the latest version of the app from our site
    3. Launch Path Finder and move it to the Apps folder as the app suggests

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  6. Path Finder Support Team closed this discussion on 11 Feb, 2019 03:54 PM.

  7. rkranendonk re-opened this discussion on 12 Feb, 2019 12:49 PM

  8. 4 Posted by rkranendonk on 12 Feb, 2019 12:49 PM

    rkranendonk's Avatar

    Hi, these steps didn’t solve the problem.

    It’s not a big problem for me, so you can close this ticket.

    Unless I can help you locate the source of the problem, in which case I’m glad to assist.

    --

    Met vriendelijke groet, Kind regards,
    Richard Kranendonk
    t: +31 6 286 388 46

  9. Support Staff 5 Posted by Path Finder Sup... on 13 Feb, 2019 08:07 AM

    Path Finder Support Team's Avatar

    Hi Richard,

    I will submit the bug report to our developers, sorry for the inconvenience. 

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  10. Path Finder Support Team closed this discussion on 13 Feb, 2019 08:07 AM.

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