Get Info Does Not Work

jeff's Avatar

jeff

03 Feb, 2019 08:31 PM

I'm running v8.3.8 (1953) and Mojave 10.14.2 (18C54). The Get Info command (menu or Cmd+I) does not work. It opens a small window like you would get from Finder, but it is completely blank. PF has full disk access in System Preferences>Privacy.

What to do? Thanks

  1. Support Staff 1 Posted by Path Finder Sup... on 04 Feb, 2019 07:10 AM

    Path Finder Support Team's Avatar

    Hi Jeffrey, 

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
      (The AppCleaner option is highly recommended) 
    2. Download the latest version of the app from our site
    3. Launch Path Finder and move it to the Apps folder as the app suggests

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 04 Feb, 2019 07:10 AM.

  3. jeff re-opened this discussion on 04 Feb, 2019 03:42 PM

  4. 2 Posted by jeff on 04 Feb, 2019 03:42 PM

    jeff's Avatar

    Thanks, it worked perfectly. I should have thought of it. As long as I have your attention, do you have a sample AppleScript to enable emailing a file via Outlook? I’ve been bedeviled with not being able to do this.

     

    Many thanks,

     

     

    Jeffrey Kuhn

    [email blocked]

    415-990-5774

     

     

     

    From: Path Finder Support Team <[email blocked]>
    Reply-To: <[email blocked]>
    Date: Sunday, February 3, 2019 at 11:10 PM
    To: Jeffrey Kuhn <[email blocked]>
    Subject: Cocoatech Support

     

    From: Path Finder Support Team (Cocoatech Support)

    Subject: Get Info Does Not Work

     

    Hi Jeffrey,

     

    May I ask you to follow the instruction and check if the issue still persists:

     

    1. Delete Path Finder and its traces according to the article:

    http://support.cocoatech.com/kb/installation-and-compatibility/how-do-i-completely-uninstall-path-finder

    (The AppCleaner option is highly recommended)

    2. Download the latest version of the app from our site

    3. Launch Path Finder and move it to the Apps folder as the app suggests

     

    Let me know how it goes.

     

    Best Regards,

    Jordan

    Path Finder Support Team

     

     

     

     

     

    View this discussion at our support site online: https://support.cocoatech.com/discussions/problems/130849-get-info-does-not-work

     

    ---

     

    To unsubscribe and stop receiving emails from https://support.cocoatech.com, visit https://support.cocoatech.com/unsubscribe/e0413d1a4f5d68555f7232ce5b3145596591d0a1

  5. Support Staff 3 Posted by Path Finder Sup... on 05 Feb, 2019 04:00 PM

    Path Finder Support Team's Avatar

    Hi Jeffrey,

    Unfortunately, we don't have such a sample. 

    There is a third-party discussion, perhaps you will find it useful: 
    https://support.cocoatech.com/discussions/problems/129962-functiona...

    We don't take any responsibility for the contents posted there. 

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  6. Path Finder Support Team closed this discussion on 05 Feb, 2019 04:00 PM.

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