Purchase window is gray and grows down upon pressing any button

Alex Rogachevsky's Avatar

Alex Rogachevsky

20 Jan, 2019 12:45 AM

macOS High Sierra 10.13.6 (see the screenshot)

Issue #1: downloaded PF8 today. Version 8.3.8 (1923)
It shows the gray screen with your logo and two buttons at the bottom. Pressing anything at the bottom causes the window to grow w/o doing anything (see the screenshots). The only way to close it is to go to the File / Close Window menu

Issue #2: I cannot believe you let your SSL certificate expired or used self-signed. Am I on the right site? (see the screenshot).

  1. Support Staff 1 Posted by Path Finder Sup... on 20 Jan, 2019 02:01 PM

    Path Finder Support Team's Avatar

    Hi Alex, 

    We've already submitted this issue to our developers, sorry for the inconvenience. 
    You should be able to close the purchase window by hitting either cmd+W or Enter. 
    After that you will be able to use this functional window via Path Finder > Registration > Purchase. 

    Another known workaround now is to upgrade to macOS Mojave. 
    Only some of the High Sierra users experience this issue. 

    The certificate issue has been submitted to our developers, too. 

    Make sure to let us know should any further questions arise. 

    Best Regards, 
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 20 Jan, 2019 02:01 PM.

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