cant even launch demo mode Pathfinder on new MBPro

Adrian Schmotolocha's Avatar

Adrian Schmotolocha

18 Jan, 2019 06:11 PM

Hi, Want to launch Pathfinder so I can finish the subscription process. but each time i launch--any button i subsequently press on the launch wind=ow mysteriously increases the size of the window and freezes. see screenshot attached. really frustrating. each time i click on either 'Buy Later' or 'Purchase" the window gets longer/taller--its wierd. any thoughts?

Best
Adrian

  1. Support Staff 1 Posted by Path Finder Sup... on 19 Jan, 2019 04:41 PM

    Path Finder Support Team's Avatar

    Hi Adrian, 

    We've already submitted this issue to our developers, sorry for the inconvenience. 
    You should be able to close the purchase window by hitting either cmd+W or Enter. 
    After that you will be able to use this functional window via Path Finder > Registration > Purchase. 

    Another known workaround now is to upgrade to macOS Mojave. 
    Only some of the High Sierra users experience this issue. 

    Make sure to let us know should any further questions arise. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 19 Jan, 2019 04:41 PM.

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