PF 8.3.7 (1919) Crashes repeatedly on OS 10.11.42

tmatsoukas's Avatar

tmatsoukas

16 Jan, 2019 02:40 PM

Since yesterday PF8.3.7 has crashed on me about 10 times, usually in the middle of normal operation such as opening windows or moving files.

  1. Support Staff 1 Posted by Path Finder Sup... on 17 Jan, 2019 12:17 PM

    Path Finder Support Team's Avatar

    Hi, 

    Please follow the instruction and check if the issue still persists: 

    1. Make sure that Path Finder is located in the Applications folder
      (in case you are using macOS Mojave) Use System Preferences > Security & Privacy > grant Full Disk Access to Path Finder

    2. Open your terminal and paste the following command to check if Path Finder has been slapped with the quarantined extended attribute:
      xattr /Applications/"Path Finder.app"

    3. If you see com.apple.quarantine returned as output from that last command, then go ahead and run this next command:
      xattr -d com.apple.quarantine /Applications/"Path Finder.app"

    You won't get any feedback or output from that command, but that's okay because you can just run the first command again to see for yourself if the com.apple.quarantine attribute shows up again. It shouldn't, and now Path Finder is freed from Apple quarantine jail. Restart your PathFinder now. 

    Don't hesitate to contact us should any questions arise. 

    Best Regards,
    Jordan
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 17 Jan, 2019 12:17 PM.

  3. tmatsoukas re-opened this discussion on 18 Jan, 2019 11:36 AM

  4. 2 Posted by tmatsoukas on 18 Jan, 2019 11:36 AM

    tmatsoukas's Avatar

    Thanks

    Actually PF is not crashing but encounters frequent exceptions. This happens in the middle of normal operation as when I open a new window or move a file into a folder. Still happens under 8.3.8 (1923).

    I have been sending the reports each time this happens.

    Themis

  5. Support Staff 3 Posted by Path Finder Sup... on 19 Jan, 2019 04:14 PM

    Path Finder Support Team's Avatar

    Hi Themis, 

    Thanks for your patience. 

    One report per version should be enough. 

    Best Regards,
    Jordan 
    Path Finder Support Team

  6. Path Finder Support Team closed this discussion on 19 Jan, 2019 04:14 PM.

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