get info fails

peter rhines's Avatar

peter rhines

27 Dec, 2018 09:43 PM

Pathfinder 8.3.7 MacBook Pro El Capitan 10.11.6 and earlier fail to show 'Get Info' information for any file, folder or external usb drive. Get Info panel is blank. Regular Mac Finder Get Info works perfectly.
Pathfinder space available (44.6 Gb) disagrees with Finder space available (47.89 Gb)

  1. Support Staff 1 Posted by Path Finder Sup... on 29 Dec, 2018 07:04 AM

    Path Finder Support Team's Avatar

    Hi Peter, 

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
    2. Download the latest version of the app from our site
    3. Launch Path Finder and move it to the Apps folder as the app suggests

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 29 Dec, 2018 07:04 AM.

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