The Path Finder windows are now ghosts

satelliteparking2's Avatar

satelliteparking2

07 Dec, 2018 04:00 PM

I upgraded to 8, but haven't made the purchase yet.
BUT this is what is happening after I started up this morning.
See attached screen capture.
For me the Red Area is the other windows and desktop underneath the ghosted frames.

Mac OSX 10.14.2
2.8 GHz i7
16 GB 2133 DDR3
Radeon Pro 555 2048MB
Intel HD Graphics 630 1536MB

Running at the same time
Chrome
Safari
Mail
MSWord
Calendar
iMessage
Cisco Jabber
Skype
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MS Excel
MS Outlook
RSA Token
Cisco AnyConnect
MS OneNote
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  1. 1 Posted by satelliteparkin... on 07 Dec, 2018 04:02 PM

    satelliteparking2's Avatar

    Additional note: It was working on v8 for a few days - until today.

  2. Path Finder Support Team closed this discussion on 08 Dec, 2018 10:06 AM.

  3. Path Finder Support Team re-opened this discussion on 08 Dec, 2018 10:07 AM

  4. Support Staff 2 Posted by Path Finder Sup... on 08 Dec, 2018 10:07 AM

    Path Finder Support Team's Avatar

    Hi, 

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
    2. Download the latest version of the app from our site
    3. Launch Path Finder and move it to the Apps folder as the app suggests

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  5. Path Finder Support Team closed this discussion on 08 Dec, 2018 10:07 AM.

  6. satelliteparking2 re-opened this discussion on 09 Jan, 2019 03:34 AM

  7. 3 Posted by satelliteparkin... on 09 Jan, 2019 03:34 AM

    satelliteparking2's Avatar

    Still ran into the same issue, after clean out and reinstall

    I downloaded the PF7 and installed it and it runs fine.

    Hope that helps.

    Can you let me know if I’m the only experiencing this?

    Sam

  8. Support Staff 4 Posted by Path Finder Sup... on 09 Jan, 2019 10:50 AM

    Path Finder Support Team's Avatar

    Hi Sam, 

    No reports besides yours, I'm afraid. Sorry for the inconvenience. 

    Don't hesitate to contact us should any additional questions arise. 

    Best Regards,
    Jordan 
    Path Finder Support Team

  9. Path Finder Support Team closed this discussion on 09 Jan, 2019 10:50 AM.

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